Duke Careers
Location
Durham, North Carolina
Salary
$7,500 / YEAR
Clinical duties involve collecting medical histories, monitoring vital signs, preparing patients for procedures, assisting with lab samples, performing basic tests like EKGs, administering medications as directed, and documenting all care in records. Administrative tasks include greeting patients, scheduling appointments, handling check-out processes, managing referrals, processing copays, and ordering supplies.
Candidates must possess Certified Medical Assistant certification prior to starting, along with a High School or GED graduation. Experience requirements vary by level, ranging from no experience required for Level I up to 3 years of clinical experience for Level III, with an Associate degree providing one year of experience credit. BLS certification is mandatory for all levels.
The CMA collects medical histories, monitors vital signs, explains treatments to patients, and prepares them for exams and procedures. Patient care support may include assisting medical staff, gathering and preparing lab samples, conducting basic lab tests, performing EKGs, removing sutures/staples, changing dressings, educating patients and families about care, and documenting in records. Additional tasks include disposing of contaminated supplies, processing instruments, cleaning medical equipment, calling in prescriptions, preparing and giving medications as instructed by the doctor, and handling prescription refills. Performs other clinical tasks as assigned by the doctor.
The CMA greets patients, answers calls, schedules appointments (including arrival in Maestro Care), checks out patients, and handles referral scheduling. They coordinate hospital admissions, lab services, and update medical records. The CMA also completes forms, manages billing tasks like receiving copays and collecting balances, handles correspondence, and orders supplies. Additional administrative tasks may be assigned, and the CMA may assist with clinic activities, such as Joint Commission or fall prevention efforts, and participate in clinic committees.
What you will need: Education:
Level I -- No experience required. Level II -- Must have at least 1 year of clinical experience as a Medical Assistant in a clinical setting. Level III -- Must have at least 3 years of clinical experience as a Medical Assistant in a clinical setting.
Level I -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Level II -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Level III -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.
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