Cardiac Study Center
Location
Tacoma, Washington
Salary
$21 - $39 / HOUR
The Clinic Scheduler will manage patient scheduling and coordination for the Heart Failure clinic, ensuring efficient workflows and supporting clerical operations. This role involves handling appointment reminders, patient communications with empathy, and assisting with administrative tasks like insurance verification and EMR documentation.
Candidates are required to have a minimum of two years of healthcare or administrative support experience, including one year working with EMR systems, with EPIC being preferred. Prior scheduling experience in a cardiology setting and familiarity with insurance authorization processes are preferred qualifications.
As a Clinic Scheduler in our Heart Failure program, you’ll play a key role in coordinating care for patients with complex cardiac conditions. Your ability to organize, communicate, and support both patients and providers will directly impact care outcomes and patient satisfaction. This position supports the scheduling and clerical operations for the Heart Failure clinic, ensuring efficient workflows and excellent service. Day-to-Day Responsibilities Patient Scheduling & Coordination Schedule and coordinate patient appointments across Heart Failure and related departments Support clinic operations by prioritizing urgent needs and ensuring appointment readiness Patient Communication Manage appointment reminders and patient communications Answer questions with empathy and professionalism Clerical & Administrative Support Verify insurance and obtain pre-authorizations when required Assist with data entry, medical record requests, and interdepartmental coordination Maintain accurate and timely documentation in the EMR system (EPIC) Collaboration & Team Support Work closely with nursing staff, medical assistants, and providers to deliver smooth and effective patient care Adapt to changing priorities and help implement improvements in scheduling workflows What You’ll Need to Succeed Required: 1 year of experience with EMR systems (EPIC preferred) 2 years of healthcare or administrative support experience Preferred: Prior scheduling or patient access experience in a medical clinic or cardiology setting Familiarity with insurance authorization processes Work Environment Standard daytime schedule: Monday–Friday (no nights, weekends, or holidays) 100% onsite at our Cedar Street location in Tacoma, WA Pay and Benefit Expectations CSC/Pulse offers a robust total compensation package, including: Competitive base pay: $21.31 – $38.59/hour, based on experience, education, and certification Medical, dental, and vision insurance 401(k) retirement plan Generous paid time off (PTO) and holidays Tuition assistance and growth opportunities Join Our Team Be part of a team that leads with heart. Apply today and help us deliver world-class cardiology care to the communities we serve. Requisition ID: 00674
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