University of Rochester·Town of Henrietta, New York
This role involves managing and maintaining department schedules for staff in the Automated Lab, including authorizing time off, preparing master schedules, and ensuring adequate staffing levels. The position also requires serving as a resource to physicians, nurses, and other laboratory personnel regarding specimen handling and processing.
As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.
Job Location (Full Address): 211 Bailey Rd, Rochester, New York, United States of America, 14586
Time Type: Full time
Scheduled Weekly Hours: 40
Department: 500232 Microbiology SMH
UR - Night (United States of America)
Range: UR URCB 205 H
$20.75 - $28.01
The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.
Under supervision of the Specimen Management/Microbiology Receiving Supervisor. Takes direction from Clinical Support Tech IV or V in the absence of the section supervisor.
Supervision and direction excercised: None
Standard office equipment such as multi-feature ACD telephone, PC, copier, printer, scanner, fax machine, and the like. Software systems such as Laboratory Information System (LIS), Hospital Information System (HIS), and related software applications. Laboratory equipment may include operations of pneumatic tube system, centrifuge, automated pipette system, blood culture system and pre analytical laboratory automation system as applicable
00PM to 6:30AM with rotating weekends/holidays.
Sample Management
Receives specimens from inpatient and outpatient locations via couriers or pneumatic tube station.
Uses knowledge of test menu to prioritize handling of stat/urgent specimens and those needing special handling.
Takes appropriate action to ensure specimen integrity whenever testing may be delayed.
Tracks and receives batches, verifying receipt of specimens.
Works with a variety of health care providers to troubleshoot problem specimens and to clarify correct test selection.
Answers questions from specimen collection locations regarding transport and minimum volumes.
Informs ordering providers when the ordered test(s) cannot be performed and works to remedy this situation whenever possible.
Prepares specimens for transport to specialized areas of testing (i.e. specialty labs, reference lab).
Manages sample archive storage system and specimen disposal as specified by laboratory storage guidelines.
Patient Registration and Specimen Log-in
Registers patient information into HIS (Hospital Information System).
Identifies special registration (i.e. client Bill, research).
Identifies and registers patient billing information.
Logs-in laboratory procedure codes as ordered from manual requisitions or assures accuracy of electronic orders. Enters all appropriate comments from requisitions/physician orders.
Follows procedure for documenting discrepancies on patient information, test(s) requested, or specimen information into the LIS.
Clerical Support
Answers telephone calls, providing routine information related to test results, testing/specimen requirements or other technical information (reference ranges, turnaround times and referral laboratory information), as well as general product or service information.
Takes appropriate action as needed to meet the customer’s request, including test request add-on’s and proper transfer of calls to other destinations as needed.
Scans requisitions into the scanning system confirming readability and keywords.
Participates in Quality Assurance data collection as required.
Performs other responsibilities and projects as assigned.
The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.
Candidates must have an Associate's degree in Laboratory Sciences and closely related technical training, or an equivalent combination of education and experience. One year of laboratory experience is preferred, and familiarity with medical terminology is also preferred.
Market context
In New York, core laboratory support roles are typically tied to ongoing hospital and diagnostic testing needs, so demand often follows patient volume and lab staffing coverage. These positions can be competitive because employers look for an Associate's degree in Laboratory Sciences or similar training, plus preferred lab experience and medical terminology knowledge. Review the AI-summarized requirements and benefits on this page to save research time, then tailor your application to show hands-on lab work and terminology familiarity.