HOPE, Inc.
Location
Tucson, Arizona
The intern will provide non-crisis peer support via a warm line, assisting callers with recovery goals and community resources. They are also responsible for maintaining accurate behavioral health documentation and communicating effectively with staff.
Candidates must be at least 18 years old with a high school diploma or GED and a recent state-approved Peer Support certification. Applicants must possess first-hand experience with behavioral health or substance abuse issues and have reliable transportation.
Description This is an unpaid, volunteer internship for individuals who have recently received their certification in Peer Support from a state approved program, and are looking to gain work experience in the behavioral health and recovery field.
This internship is for the Warm Line, a non-crisis peer support line in which individuals living in Southern Arizona may call and speak to a Peer Support Specialist.
Relates own recovery process in a positive and supportive manner through coaching, role modeling and mentoring in order to assist members in developing skills to achieve their goals. Provides caller with community resources in an effective manner. Actively listens to the members without offering advice. Provides information on service options at RBHA direct contracted agencies. Completes documentation for behavioral health record in accordance with agency and funding source requirements. Communicates with the supervisor or other Warm Line staff regarding difficult calls.
High School/GED At least 18 years of age (Required) Peer - Individuals must have first- hand knowledge of a behavioral health condition or substance abuse issue, whether or not they received treatment or medication or identify as a family member of someone in recovery. Recent graduate from a certified Peer Support Training in the State of Arizona. Strong organizational skills Teamplayer Effective oral and written communications skills Effective listening skills and ability to empathize with people. Must have reliable transportation. Must be willing to work evenings and weekends.
