Scheduling Assistant, Mobile Clinics Division

Description Position Objectives

To promote the humane care and treatment of animals and to provide support to the mobile clinics division scheduler

Term of Employment: Scheduled for 20 Hours per week

Primary Responsibilities and Duties

• Log online appointment requests into scheduling spreadsheets
• Log daily calls into the scheduling spreadsheet
• Schedule appointments according to clinic scheduling guidelines
• Refer calls related to post-surgical patient care to the veterinary staff on a timely basis
• Promote the humane care and treatment of animals
• Advise guardians of proper vaccination schedules and care of animals
• Complete reminders for upcoming clinic appointments
• Enter follow-up responses into Clinic HQ
• Coordinate with other departments on the transportation of animals to and from spay and neuter appointments
• Return the calls of guardians in a timely manner
• Perform scheduling duties in the absence of the primary scheduler
• Perform income checks and adjust pricing based on those checks
• Perform any duties assigned by the primary scheduler

Requirements

• High school diploma
• Ability to stay on task and work remotely
• Demonstrated animal-handling skills
• Proven exceptional customer service skills
• Proven ability to handle confidential information
• Demonstrated ability to deal with a variety of people in a professional manner
• Excellent organizational skills and attention to detail
• Willingness and ability to maintain a flexible work schedule
• Must be at least 21 years of age and have a valid U.S. driver’s license, a minimum of three years driving experience, and a satisfactory driving record
• Commitment to the objectives of the organization

Application Deadline

Applications for this position will be accepted until March 26, 2026. We may fill this job opening before the deadline if we find a qualified candidate.