Utilization Management Nurse Consultant

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

• This Utilization Management Nurse Consultant (UMNC) position is 100% remote.
• As a Utilization Nurse Consultant, you will utilize clinical skills to coordinate, document and communicate all aspects of the utilization/benefit management program and our plan sponsor(s).
• You would be responsible for ensuring the member is receiving the appropriate care, at the appropriate time, and at the appropriate location using designated criteria, while adhering to federal and state regulated turn-around times.
• This includes reviewing written and electronic clinical records.
• We are looking for someone who is highly motivated, detail-oriented, highly organized, and works well in a team environment.
• Through the use of clinical tools and information/data review, the UM Nurse Consultant reviews services to assure medical necessity, applies clinical expertise to assure appropriate benefit utilization, facilitates safe and efficient discharge planning, and works closely with facilities and providers to meet complex needs of the member.

• Required Qualifications
• Must have active current and unrestricted RN license in state of residence
• Minimum of 3 years of acute hospital clinical experience as an RN
• Ability to use a computer station with multiple screens, operate multiple programs simultaneously, and sit for extended periods of time
• A private designated workspace free of distractions and high-speed internet
• Must be willing and able to work Monday-Friday 8am-5pm EST with occasional weekend on-call and holiday rotation.

Preferred Qualifications

• Candidate must possess strong customer service skills including attention to customers, sensitivity to certain issues and proactive identification/resolution of issues.