This role involves coordinating and performing technical activities related to dispensing specialty pharmacy prescriptions, including labeling, packaging, processing complex billing, and preparing medications for shipping according to cold chain requirements. Technicians will also support inventory management, maintain equipment, assist with training, and coordinate services with other ambulatory care pharmacies.
Requirements summary
Candidates must register with the Pharmacy Board upon hire, and all technicians must achieve national certification (PTCB or NHA) within one year of employment or face termination. Minimum requirements include a high school diploma plus two years of post-high school experience/education in natural sciences or completion of an accredited pharmacy technician training program.
high schoolprofessional certificateCoordinationCustomer ServiceRecord KeepingComplianceTrainingAuditingInventory MaintenanceAttention to DetailOrder ProcessingDispensingControlled Substance HandlingShipping ProceduresPharmacy Technician CertificationBilling RequirementsRobot Utilization
Job description
The University of Iowa Health Care, Department of Pharmaceutical Care, is seeking a 100%25 pharmacy technician to join our Specialty Pharmacy team.
Under general pharmacist supervision, coordinates and performs as necessary the technical activities of dispensing areas.
Under general supervision of technician supervisor, carries out activities supportive of development, coordination, and training of assigned areas.
Provides functional supervision as required.
All pharmacy technicians must be certified within one year of employment.
If certification not achieved by the end of one year, individuals will be terminated.
Shifts will be scheduled in 8-hour shifts between the hours of 7:00 am - 7:00 pm.
This position will also support and relocate to an offsite UI Health Care Central Fill Pharmacy location.
Position Responsibilities: Fill/refill prescriptions.
Read label for accuracy and correct as needed.
Label and package the correct medication.
Notate appropriate lot number and expiration for specialty drugs.
Sign appropriate drugs out of high cost and controlled substance logbooks.
Include appropriate ancillary materials with patient prescription orders including but not limited to supplies needed to administer drug, supplies needed to dispose of administration materials, Specialty Pharmacy Welcome Materials, Proof of Delivery documentation, etc.
Coordinate services from other UI Health Care Ambulatory Care Pharmacies including but not limited to services such as adherence packaging and Clinical Cancer Center medications.
Work closely with Specialty Pharmacy staff (Prior Authorization and Patient Management Teams) along with interdisciplinary staff to accurately fulfill patient orders with a high level of attention to detail and focus on superior customer service.
Locate over the counter medications to include in patient orders.
Locate ancillary products to include in patient orders.
Properly process patient orders through pharmacy cash register system according to required and often complex billing requirements (copay assistance, grants, medically billed, etc.).
Prepare prescriptions for mailing and shipping according to established policies and procedures.
Generate appropriate shipping labels according to the desired shipping method.
Properly package refrigerated items according to cold chain shipping requirements.
Assist with the receipt and stocking of daily drug orders to appropriate areas in the pharmacy.
Utilize and maintain the ScriptPro Robot Fill cells/cassettes.
Clean cells/cassettes Map brand changes/assign drugs to cells Return unwanted prescriptions to cells.
Daily maintenance Answer internal phone lines to assist other hospital staff with various requests.
Assist with transferring of drug to/from other in-house pharmacies.
Other requests as needed and appropriate.
Perform daily rounds to other Ambulatory Care Pharmacies and Pharmacy Storeroom.
Coordinate patient pickups.
Pick up drop ship items and supplies as needed.
Perform inventory maintenance activities.
Return to stock medications that have not been picked up by patients.
Monitor/order prescription filling and shipping supplies.
Perform daily and monthly drug inventories as requested.
Generate and/or maintain (includes filing) appropriate records related to prescription dispensing such as hard copies of prescriptions, hemophiliac patient profiles, mailing/shipping forms/logs, and prescription quality assurance audits.
Perform activities involving narcotics and controlled substances including: Conduct weekly and monthly inventories.
Order replacement supplies from internal source.
Audit records associated with dispensing of narcotics and controlled substances.
Resolve discrepancies on issuance forms.
Conduct assigned audits in patient care clinic areas (Certified Technicians Only).
Audit area for compliance with medication security, segregation of dosage forms, expiration dates, approved samples, Emergency Medication Tray expiration date, appropriate drug storage and references.
Participate in regular team meetings and provide regular feedback on processes and procedures.
Maintain area orderliness and cleanliness.
Assist in on-the-job training of new technicians.
Coordinate technical activities with other members of team.
Assist with other Specialty Pharmacy Team duties as workload allows.
Complete and maintain compliance with all competencies and educational requirements.
The Department of Pharmaceutical Care intends to hire at either the Pharmacy Technician, Trainee classification, or Pharmacy Technician, Certified, based on the qualifications of the successful candidate.
Please indicate in your application materials the position you wish to be considered for or indicate both.
Registered with the Iowa Board of Pharmacy at the time of hire. National certification through the Pharmacy Technician Certification Board (PTCB) or the National Healthcareer Association (NHA). Must meet ongoing education requirements and maintain certification. High school diploma or the equivalent. Experience Any combination of two years of post-high school experience and/or education in the natural sciences OR Satisfactory completion of an accredited pharmacy technician training program
Trainee
Technician: Registered with the Pharmacy Board at the time of hire. All pharmacy technicians must be certified within one year of employment. High school diploma or the equivalent.
Experience
Any combination of two years of post-high school experience and/or education in the natural sciences OR Satisfactory completion of an accredited pharmacy technician training program.
Desired
Qualifications: Ability to perform ratio/proportion equations Experience with inventory maintenance activities Experience working in team environment Experience working in detail-oriented work environment Knowledge of windows-based computer programs Experience working in environment requiring accuracy Experience working in healthcare with one-on-one patient interaction & experience handling challenging interactions in work environment.
Position and
Application details: In order to be considered for an interview, applicants must upload the following documents and mark them as a “Relevant File” to the submission: Resume Job openings are posted for a minimum of 10 calendar days and may be removed from posting and filled any time after the original posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process. For additional questions, please contact Teresa Walker at teresa-walker@uiowa.edu
