FAMILY HEALTH CENTERS·Omak, Washington
The primary role involves providing accurate and effective interpretation between Spanish-speaking patients and behavioral health specialists or primary care providers as an integral part of the care team. This position also assists with various patient care coordination activities, including scheduling, referrals, and documenting processes in the EHR.
Integral part of the behavioral health / primary care team providing quality, comprehensive care, by providing accurate, effective interpretation between the patient and behavioral health specialist or primary care provider. Assists with other patient care coordination activities as directed by supervisor.
Interprets for patients who prefer communication in Spanish, and assists the patient to communicate with the behavioral health specialists, primary care providers, and other FHC staff during the patient visit
Coordinates and assures access to identified areas of care necessary for improved patient health
Assists patients by scheduling appointments, assists in generating referrals and obtaining prior authorizations
Assists patients with coverage by providing access to insurance enrollment assistance
Communicates health information to patients, support staff, and team members
Answers patient phone calls, documents and communicates processes in Electronic Health Records (EHR)
Relays appropriate information to the patient and medical team via face to face, phone, mail or documentation in EHR
Assists care team with patient education and support groups
Monitors and processes voice mail, EHR messaging and email in a timely manner
Assists BH Specialists with patient visits
Escorts patients to consult rooms
Obtains and documents all vital signs
Administers SBIRT and other relevant screeners
Collects and enters screener results and meaningful use data into EHR
General development: Requires basic organizational skills, typically to organize own work
Job duties require the ability to work independently and as part of a team
Job duties are typically performed in response to workflow or ongoing direction by supervisors or others
Employees are expected to determine an effective response to situations encountered within established precedent
Work requires consideration of the impact of work product on other employees in the work process
Professional & technical knowledge
Possesses a basic level of written and verbal communications skills, computational and computer skills and mathematical knowledge typically acquired through completion of a high school program. Bilingual English/Spanish communication, written and verbal required.
Work is performed in an ambulatory care setting, which may include the requirement of working at other sites. Must have reliable transportation and provide documentation of auto insurance and valid driver’s license as required.
Candidates must possess basic organizational skills and the ability to work both independently and collaboratively, typically acquired through a high school education. A mandatory requirement is bilingual English/Spanish communication skills, both written and verbal, along with reliable transportation for working at potentially multiple ambulatory care sites.
Market context
Behavioral health positions in Washington are typically supported by steady demand from outpatient, community, and telehealth settings. These roles are competitive because employers often look for a current unrestricted clinical license, experience with evidence-based therapy, and the ability to work from a HIPAA-compliant home office. Review the AI-summarized requirements and benefits here to quickly confirm fit, then verify your license status and prepare examples of your therapy approach before applying.
