Sanford Health·Winnsboro, Texas
The role involves answering patient inquiries over the telephone, assessing the severity of symptoms using triage algorithms, and guiding patients to the appropriate level of care or scheduling appointments. Responsibilities also include documenting patient information, maintaining triage protocols, and educating patients based on incoming calls.
Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We’re proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.
Work Shift: Day (United States of America)
Scheduled Weekly Hours: 36
$29.50 - $44.50
Great opportunity to work within our fast-paced Sanford OB/GYN Clinic alongside many great providers including physicians, physician assistants, nurse practitioners, and certified nurse midwives. Within our clinic there are opportunities to learn about and care for women throughout their entire lifespan from adolescence to menopause. We care for patients through their pregnancies and are privileged to be present during some of life’s most special moments.
If you are looking to be on a close-knit team within an energetic and fast-paced setting that allows for many learning and growth opportunities, this is the position for you!
Four days a week, nine-hour shifts with a varying day off!
No weekends, no holidays, and no on-call!
We're a fast paced, flexible, and passionate group!
Answers patient inquiries over the telephone, assessing the severity of the patient's symptoms and medical needs according to triage algorithms.
Guides the patient to the appropriate level of care; schedules patient appointments over the phone with appropriate healthcare providers/facilities/physicians.
Documents information provided to patients during triage in health record systems; records patients health conditions for follow-up patient care.
Maintains and develops triage protocols; ensures patients' healthcare information is updated on time.
Role does answer inquiries through multiple variations of technology, depending on department.
Educate patients based on calls that come in.
Graduate from an accredited nursing program preferred, including, but not limited to, American Association of Colleges of Nursing (AACN), Accreditation Commission for Education in Nursing (ACEN), and National League for Nursing Commission for Nursing Education Accreditation (NLN CNEA). Bachelor’s Degree in nursing preferred.
One year of healthcare experience preferred.
Sanford is an EEO/AA Employer M/F/Disability/Vet.
If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to talent@sanfordhealth.org.
Candidates should preferably be graduates from an accredited nursing program, with a Bachelor's Degree in nursing being preferred, and ideally possess one year of healthcare experience. A currently unencumbered RN license valid for the practice location is mandatory, and all necessary department-specific competencies and certifications must be obtained within the first 30 days.
Market context
In Texas, nursing roles like this often draw steady demand in dialysis and other patient-care settings because employers need licensed LVN/LPN candidates who can start safely and learn specialized workflows. These positions can be competitive when they require a current license, preferred dialysis experience, and completion of a training program soon after hire. Review the AI-summarized requirements and benefits here to save time, then confirm you meet the license, color-recognition, and training expectations before applying.