MultiCare Health System·Puyallup, Washington
The Scheduling Coordinator-Specialty Clinic is responsible for coordinating the provider’s surgery and clinic schedules, acting as the first line representative to hospitals and surgery centers for scheduling appointments and operative procedures. This role involves accurately coordinating appointments, verifying insurance, obtaining authorizations, and managing the provider's complex schedule using scheduling software.
About MultiCare Cancer Institute MultiCare Cancer Institute is a physician-led, multi-specialty group within MultiCare Health System, delivering integrated hematology, oncology, radiation, surgical and supportive care across Washington state. Each year, we diagnose and treat more than 6,000 new cancer cases across Olympia, Spokane, Tacoma and Yakima. We bring together advanced pathology, imaging and evidence-based treatment with holistic supportive services to provide personalized, high-quality cancer care. As we continue to grow, we are building the Pacific Northwest’s most comprehensive and high-value oncology network—projected to double in volume over FTE: 1 Shift: Day Schedule: Clinic hours
The Scheduling Coordinator-Specialty Clinic is responsible for providing coordination of the provider’s surgery and clinic schedules. This is a clerical position which is the first line representative to the hospitals and surgery centers and is responsible for scheduling appointments and operative procedures. This position works as a team member of the clinic. Responsibilities Coordinates the scheduling of appointments and surgical procedures accurately, recognizing the importance and relationship to patient care Verifies insurance benefits Obtains insurance pre-certification and authorization as required Coordinates and schedules patient appointments to include pre-op, pre-admit and post-op appointments Schedules all meetings for provider, including attorney and vendor meetings Maintains, coordinates and manipulates provider clinic schedule to accommodate surgical cases, CME, vacation, court appearance, attorney depositions and all other meetings for the provider, using both Epic and MS Outlook programs Requirements High school graduate or equivalent preferred Minimum two (2) years of clerical experience in a medical environment Why MultiCare Cancer Institute? Patient-centered care – Our oncology specialists, nurse navigators and support teams guide each patient with compassion, clarity and seamless coordination through every stage of their cancer journey Mission-driven impact – We’re dedicated to delivering high-value, personalized cancer care that truly makes a difference for the individuals and communities we serve Excellence at every level – We uphold rigorous standards for quality, safety and clinical expertise to ensure the best outcomes for our patients Values you can feel – Respect, integrity, kindness and collaboration shape how we care for patients — and how we support one another as caregivers Pacific Northwest lifestyle – Work and live where natural beauty, adventure and strong community connections are part of everyday life Pay and Benefit Expectations We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $24.58 - $35.36 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align. Associated benefit information can be viewed here. MultiCare’s roots in the Pacific Northwest go back to 1882, with the founding of Tacoma’s first hospital. Over the years, we’ve grown from a Tacoma-centric, hospital-based organization into the largest, community-based, locally governed health system in the state of Washington. MultiCare's comprehensive system of health includes more than 300 primary, urgent, pediatric and specialty care locations across Washington, Idaho and Oregon, as well as 13 hospitals. We welcome patients from the entire Pacific Northwest region and our 20,000-plus team members — including employees, providers and volunteers — proudly care for the communities we serve. Without a doubt, our organization has changed over the years. But what has never changed, throughout our long history, has been our dedication to the health and wellness of the people of the Pacific Northwest. Guided by our mission, vision and values, we are on a continuous journey to deliver the services that our communities need, and to ensure access to those services, now and in the future. Join our talent network by creating a simple profile with us and we'll see if you're a fit for any current openings! Don't see an opening that fits your current preferences? Create a job alert for the type of job you're looking for, and we'll notify you when one gets posted! Click here to create a Job Alert. MultiCare provides equal employment opportunity to all employees and job applicants. We do not tolerate discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender identity or expression or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are a job applicant who requires a reasonable accommodation, please communicate your request to your recruiter, who will help coordinate the appropriate process.
Candidates should possess a minimum of two years of clerical experience within a medical environment. A high school diploma or equivalent is preferred for this role.
Market context
Administrative roles in Washington are often in steady demand across K-12 and healthcare settings because schools and care organizations rely on accurate scheduling, records, and front-office coordination. These positions can be competitive when employers want candidates who are organized, comfortable with frequent phone and in-person communication, and able to handle routine physical tasks like standing, walking, and light lifting. Review the AI-summarized requirements and benefits here to save research time, then tailor your application to show experience with office systems, multitasking, and customer-facing work.