Job detail

Patient Access Representative, Per Diem, AHWM

Adventist Health

#Patient Access #E-Verify #Insurance Verification #Registration #Per Diem #Physician Orders #Health System #Account Information #Patient Liability

Quick overview

The representative is responsible for timely and accurate patient registration, which includes interviewing patients for account information, verifying insurance, calculating and collecting patient liability, and ensuring all necessary treatment signatures are obtained. Duties also involve checking for physician orders, attaching them to the patient record, printing necessary paperwork, and escorting patients to their designated area.

Requirements summary

While a High School Education/GED or an Associate's/Technical Degree is preferred, the core functions revolve around administrative and patient-facing tasks within a healthcare setting. Essential functions include verifying insurance, accurately entering authorization information, checking physician orders, and following guidelines from senior staff.

high schoolassociate degreeInsurance VerificationPatient RegistrationData AccuracyAnswering QuestionsPatient Liability CollectionExplaining PoliciesPatient EscortObtaining SignaturesChecking Physician OrdersCollating Paperwork

Job description

Located in the metropolitan area of Sacramento, the Adventist Health corporate headquarters have been based in Roseville, California, for more than 40 years. In 2019, we unveiled our WELL-certified campus - a rejuvenating place for associates systemwide to collaborate, innovate and connect.

Adventist Health Roseville and shared service teams have access to enjoy a welcoming space designed to promote well-being and inspire your best work.

Job Summary

Responsible for timely and accurate patient registration.
Interviews patients for all pertinent account information.
Verify all insurance and calculates and collects patient liability amounts.
Ensure that all necessary signatures are obtained for treatment.
Answer any questions and explain policies clearly.
Check for physician orders and attaches them to appropriate patient record to ensure correct test is received.
Print and collate any paperwork needed for each patient to for distribution to unit/department.
Escorts patients to his/her area or refers patient to available escort as needed.

Job Requirements

Education and Work Experience

High
School
Education/GED or equivalent: Preferred
Associate's/Technical
Degree or equivalent combination of education/related experience: Preferred

Essential Functions

Check for physician orders and attaches them to patient medical record to ensure that patients are receiving appropriate tests.
Choose correct health plan and accurately and research to ensure accuracy when verifying insurance. Enter all authorization information accurately as needed.
Follows guidelines and instructions from senior staff.
Performs other job-related duties as assigned.
Performs other job-related duties as assigned.

Organizational Requirements

Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.