The Care Coordinator will empower and uplift individuals by advocating and linking consumers to services following a crisis or hospitalization, providing case management, rehabilitation, and wellness services in various settings. This role involves monitoring consumer needs, assisting them with community resources, and ensuring timely and accurate agency documentation.
Requirements summary
Candidates must possess a relevant Bachelor's or Master's degree, or specific combinations of education and behavioral health experience, along with current certifications as a Behavioral Health Case Manager II and Wellness Coach. Essential requirements include knowledge of social work/psychology principles, wellness dimensions, and the ability to work effectively within an integrated team to facilitate consumer care.
Shift: DayA Lighthouse is needed to help guide the way; to emit a light that helps navigate turbulent times and warn against the possible dangers ahead. Lighthouse Behavioral Wellness Centers is just such a place, guided by its core values of hope, dedication and community. As a Care Coordinator you will empower, uplift and help others heal from the many forms of mental illness, trauma or addiction by advocating and linking consumers to services after a crisis or hospitalization. To meet the increasing needs of our communities it is imperative that all team members understand and successfully reach and maintain the expected performance standard levels. In order to achieve total and sustainable success each person must do their part. Lighthouse will do its part in providing any and all necessary tools and training required to help team members be successful.
DEFINITION: Under immediate to general supervision, provides case management, rehabilitation and wellness services to individuals and groups in various settings. This position is supervised by the respective Director of Outpatient Services.
QualificationsEDUCATION
AND
EXPERIENCE: A Bachelor or Master Degree in Education, Psychology, Social Work, Sociology, Criminal Justice or similar behavioral health field approved by ODMHSAS; or A current license as a registered nurse in Oklahoma with behavioral health experience; or A Bachelor’s or Master’s degree in any field with 6 months of behavioral health experience; or 60 college credit hours in any field and 12 months of behavioral health experience; or A high school diploma or equivalent and a total of 36 months of direct, documented experience working with persons who live with mental illness and/or substance use issues. Applicants must be able to provide documented proof from previous employers to justify behavioral health experience. Current certification as a Behavioral Health Case Manager Il as described in ODMHSAS
Standards ad
Criteria for
Certified
Behavioral
Health
Case
Managers 450:50-3-1; and Current certification as a Behavioral Health Wellness Coach as described in ODMHSAS Standards and
Criteria for
Certified
Behavioral
Benefits
Dental Insurance
Employee Assistance Program
Life Insurance
Paid Time Off
Health Insurance
Vision Insurance
Health Savings Account
401k
401k Matching
Professional Development Assistance
Health
Case
Managers 450:50-5-145. An expectation of core competencies in relation to individuals with co-occurring disorders, trauma informed care and collaborative care.
Knowledge
AND
SKILLS: Knowledge of the principles and practices of social work and/or psychology; and of current social and economic problems, principles of family economics and budgeting, human relations, community, state and national health and welfare resources, social assistance requirements, and psychological terminology. Knowledge of the elements of personal wellness and how to collaborate with others to identify their personal strengths and goals within the Eight Dimensions of Wellness. Able to work within an integrated team (inpatient and outpatient) to facilitate care by assessing consumer needs, evaluating treatment options, creating care plans, addressing treatment barriers, coordinating care with internal and external providers, and monitoring progress. Willingness to provide services within the community or consumer homes in order to promote engagement in the outpatient setting and assist in stabilization after a crisis or hospitalization. Ability to work effectively and courteously with people from various cultures and backgrounds, and to exercise good clinical judgment.
JOB
DUTIES
AND
RESPONSIBILITIES: This position is responsible and held accountable for the following duties: Provide varying types of individualized case management, rehabilitative and wellness services in various settings to individuals, families and groups to promote emotional or psychological change to alleviate mental disorders and facilitate recovery. Provide crisis management and stabilization as assigned. Monitors and evaluates the needs and abilities of the consumer and assists them to function more adequately through use of their own strengths and through use of community resources. Completes all agency documentation of services in a thorough, accurate and timely manner. Assists clients to adjust and adapt themselves to their environment, care and treatment. Serves as a role model for wellness behaviors. Applies the principles and processes of coaching when collaborating with others. Provide referrals to community resources for housing, employment, medical, nutrition education, weight management, Oklahoma Tobacco Helpline, and other community or wellness-related services and resources. Create partnerships within the local community to enhance consumer access to resources that support the individualized Care Plan goals. Regular and predictable attendance is an essential job requirement. Employee must be willing and able to perform all job related travel normally associated with this position. Must meet agency standards of productivity and fiscal responsibility. Prepares for and actively participates in huddles, Care Planning and staff meetings. Must meet "satisfactory" expectations at any scheduled job performance evaluation, coaching and/or Performance Improvement Plans. Assessment and appraisal of quality of work will be evaluated through training, skill, chart review or special purpose. Must complete Lighthouse required training and resulting follow up and consultation as required at hire, annually and as directed by Supervisor. Performs other reasonably related duties as assigned by the immediate supervisor or other management as requested. Must perform the specific job duties as listed above to meet position expectations. In addition, must possess skill in working cooperatively and effectively with clients, staff, management and other professional and community groups; in exercising mature judgment in dealing with people; in presenting ideas clearly and accurately; in reading and comprehending the English language; and in communicating effectively, both orally and in writing.
Benefits
Benefits include: 100% employer-paid premiums for health, dental, life, and vision insurance; generous paid leave including PTO, sick, and agency holidays, employer matching 401K plan, and paid continuing education. 401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Professional development assistance Vision insurance Job Type: Full-time Schedule: 8-hour shift Day shift Monday to Friday Ability to commute/relocate: Reliably commute or planning to relocate before starting work (Preferred)
