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The facilitator will complete onboarding, attend required check-ins and supervision meetings, and facilitate virtual groups following Charlie Health best practices and curriculum for adolescent and young adult clients. Responsibilities also include fostering client engagement, maintaining timely documentation, and collaborating respectfully across the care team.
Requirements summary
Candidates must possess a Master's degree in mental health or a related field and have prior experience facilitating groups, specifically working with youth and young adults. Availability during late afternoons, evenings on weekdays (3-8pm MT Mon-Thurs), and Saturdays is mandatory, along with proficiency in various therapeutic modalities and the technical ability to run effective telehealth sessions.
Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they’re met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported.
Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we’re expanding access to meaningful care and driving better outcomes from the comfort of home.
As a rapidly growing organization, we're reaching more communities every day and building a team that’s redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we’d love to meet you.
About the Role
Charlie Health is hiring exceptional candidates with a Masters degree in mental health and previous work experience facilitating groups to provide remote, telehealth services to our adolescent and young adult clients. We’re eager to work with forward-thinking mental health professionals to enhance our programming and provide the best possible care to our clients.
People know Charlie Health for our warm and empathetic clinical team. While each individual clinician has their own interests, expertise, and style, we require all team members to be well versed in a variety of modalities. Our clients are struggling to cope with underlying mental health issues and benefit from therapists that are sophisticated and relational. Successful candidates are committed to bettering the mental health of their clients, along with being adept at self-care, ensuring they are prepared to give their best every day to address the youth mental health crisis.
Responsibilities
Complete all Onboarding requirements within 2 weeks of start date
Meet with your assigned Charlie Health Group Quality Supervisor or Group Quality Director at a minimum of 1x/month for required check-in
Respond to all email and Slack communication promptly (within 48 hours of receiving a communication)
Review the curriculum aligned to group assignment prior to group start time
Arrive ~10 minutes early to scheduled group time and facilitate all groups for the entirety of the hour
Facilitate groups following Charlie Health best practices and using assigned and most up to date Charlie Health curriculum
Facilitate groups across age groups and cohorts, including Integrative curriculum, Support Staffing and Wellness Hour as needed
Foster client engagement and group cohesion throughout the session, encouraging client participation and fostering camera-on culture
Following all operational policies and procedures as indicated by Charlie Health best practices
Participate in collaborative Treatment Team (Tuesdays) and Group Supervision (every other Friday) with your assigned Charlie Health Group Quality Supervisor or Group Quality Director, peers and other Clinical Leadership team members
Work collaboratively and respectfully across the care team including with Primary Therapists, Care Experience Specialists and Care Coaches
Communicate clearly, professionally, and promptly with all clients, staff, families, agencies, and referents
Monitor your treatment documentation to ensure all of your notes are completed within required 24 hour timeframe and meet agency and professional standards per DHCS and The Joint Commission standards
Maintain and model professional ethics, including appropriate boundaries and confidentiality
Other duties as assigned
Requirements
Must be available during late afternoons and evenings on weekdays (3-8pm MT on Monday to Thursday) and on Saturdays to meet the schedules of our adolescent and young adult clients
Master’s degree in mental health or related field required (see below for full list)
Experience working with youth and young adults
Well versed in a variety of modalities and feel confident integrating them into your treatment approach (DBT, CBT, EMDR, MI certification is a plus)
Passionate about the benefits of group treatment and skilled in conducting group treatment
Ability to work effectively in a team
Creative and engaging, especially over video!
The technical ability to run effective telehealth sessions
Reliable WIFI connection when meeting with clients
Familiarity with and willingness to use cloud-based communication software—Gmail, Slack, Zoom, Dropbox–in addition to EMR and outcomes survey software on a daily basis
Master of Science (M.S.) in Mental Health Counseling
Master of Arts (M.A.) in Counseling Psychology
Master of Social Work (M.S.W.) with a concentration in Mental Health
Master of Science (M.S.) in Clinical Mental Health Counseling
Master of Arts (M.A.) in Marriage and Family Therapy
Master of Arts (M.A.) in Clinical Psychology
Master of Science (M.S.) in School Counseling
Master of Science (M.S.) in Rehabilitation Counseling
Master of Science (M.S.) in Applied Developmental Psychology
Master of Arts (M.A) in Education (with experience in behavioral health)
Master of Education (Ed.M) (with experience in behavioral health)
Based on the nature of this role, you will need to complete several state background checks for clearance to see clients. Florida requires a fingerprint based background check, with more information found here [https://info.flclearinghouse.com/]. Please note that the cost for this background check will be paid for in full by Charlie Health.
#LI-Remote
OUR VALUES • Connection
Care deeply & inspire hope.
Congruence: Stay curious & heed the evidence.
Commitment: Act with urgency & don’t give up.
Please do not call our public clinical admissions line in regard to this or any other job posting.
Please be cautious of potential recruitment fraud.
If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company.
In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team.
All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses.
Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services.
Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.
At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people.
Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.
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