Protective Services Worker (Bilingual Spanish)

Requirements: Qualifications and education requirements

• A master's or higher degree from an accredited school in social work, psychology, counseling, human development, nursing, sociology, criminal justice, public health, public policy, or gerontology, and at least one year of experience in counseling, casework, case management, preferably in a Protective Services or crisis intervention role; or A Bachelors' degree from an accredited school in social work, psychology, counseling, human development, nursing, sociology, criminal justice, public health, public policy, or gerontology, and at least two years of experience in counseling, casework or case management providing protective or crisis intervention services.
• Two years of experience in counseling, casework, or case management providing protective or crisis intervention services.
• Bilingual Spanish proficiency is required for this position.
• Must be able to make mature judgements, possess good communication skills and maintain effective interpersonal relationships.
• Knowledge of basic medical, mental health, social service delivery systems, as well as acceptable record keeping practices is essential.

A valid driver's license and a legally insured and registered motor vehicle are required.

Physical

• Visual, speaking, auditory and mobile capacity necessary: Capacity to see computer screen, read written material, and drive a car. Capacity to hear and speak on the telephone. Capacity to communicate verbally with consumers, caregivers, supervisors, and managers. Capacity for fine manipulation in the frequent use of office equipment such as computers, copy machines, fax machines, telephones, calculators, etc. Capacity to drive in all-weather to visit consumers in their homes Capacity to navigate uneven terrain in all-weather to visit consumers in their homes Capacity to climb stairs Ability to sit or stand for extended periods of time. Occasional reaching and grabbing objects with both hands, twisting of hand and wrist, and pushing and pulling of objects. Occasional bending, squatting, and twisting to perform work functions. Occasional capacity to lift up to 25 pounds.
• MENTAL: Ability to understand and/or interpret complicated program instructions and laws. Capacity to learn complicated computer software Capacity to deal rationally and calmly with varying personalities Capacity to work well in fast paced, rapidly changing environment.
• ENVIRONMENTAL: Work is split between indoor office work and traveling outdoors to meetings, trainings and consumers’ homes. Must be able to tolerate odors and pollutants including but not limited to smoke, air fresheners, pet dander, personal odors, etc. from a variety of in-home conditions. This position requires an onsite presence Must be able to tolerate by-products of office machine operation. Must be able to tolerate heat and cold of seasonal changes and indoor temperatures.