The Employment Team at Hattiesburg Clinic, P.A.
Location
Hattiesburg, Mississippi
The Direct Access Coordinator (CMA) manages colon cancer screening referrals by determining patient eligibility for colonoscopy scheduling over the phone based on physician protocols. This role also involves proactively contacting patients via monthly recall reports after they receive their initial screening notification.
Required qualifications include a High School diploma or equivalent and current Certified Medical Assistant (CMA) certification. Preferred qualifications include BLS/CPR certification and one year of related experience, alongside strong skills in confidentiality, composure under stress, multi-tasking, and detailed documentation.
The Direct Access Coordinator (CMA) is responsible for receiving colon cancer screening referrals from outside providers and determining patient eligibility for scheduling a colonoscopy over the phone. The Direct Access Coordinator will call each patient and review physician written protocols for the Direct Access Program. The Direct Access Coordinator will also review monthly colon cancer screening recall reports and call patients after they receive their first letter. EDUCATION & EXPERIENCE: High school diploma or equivalent, required Certified Medical Assistant (CMA) certification from an accredited program, required BLS/CPR certification, preferred One (1) year of experience in the related field, preferred
Ability to maintain strict confidentiality and handle sensitive information with discretion Ability to maintain composure when confronted with fast-paced and stressful situations/timelines Ability and desire to learn new technologies Must be timely and dependable Must be able to multi-task, work independently and be very detail oriented Must have excellent written and oral communication skills Must be able to complete documentation accurately Must be able to follow existing workflows WORK SCHEDULE: Monday - Friday, 8:00AM - 5:00PM
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