The primary responsibility involves collecting and processing blood specimens for laboratory testing across all age groups, ensuring accurate identification, labeling, handling, and transport while adhering to safety and HIPAA regulations. This role also requires effective communication with patients and care teams, troubleshooting routine issues, and potentially assisting with training new staff and students.
Requirements summary
Candidates must possess a High School Diploma or equivalent, as experience cannot substitute for this educational requirement. A minimum of 1 to 2 years of phlebotomy experience is mandatory, along with proficiency in specimen collection procedures and strong organizational and problem-solving skills.
Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Responsible for collecting and processing blood specimens for laboratory testing using established phlebotomy procedures for patients of all age groups. Ensures accurate patient identification, proper specimen labeling, handling, and transport while maintaining compliance with safety and HIPAA regulations. Communicates effectively with patients and care teams to support a positive patient experience, troubleshoots routine issues, and may assist with training new staff and students as assigned. Qualifications Knowledge, Skills, and Abilities Proficiency in specimen collection and processing, including proper tube selection, specimen volume, and stability requirements. Strong written and verbal communication skills. Effective time management and organizational skills with the ability to prioritize tasks and adapt to changing workloads. Excellent customer service skills with a commitment to patient privacy, dignity, and respect. Strong problem-solving abilities, including the ability to manage complex patient collections. Ability to work independently and collaboratively within a team environment. Education High School Diploma or equivalent required. Experience cannot be substituted in lieu of the required education. Experience 1–2 years of phlebotomy experience required. Licenses and Certifications (Preferred) National Certification as a Phlebotomy Technician Additional Job Details (if applicable) Remote Type Onsite Work Location 75 Francis Street Pay Range $21.75 - $31.71/Hourly Grade 4 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
Benefits
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EEO
Statement: 0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. Combat disease. Hold a hand. Help people. Impact the world. Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.
