University of Arkansas for Medical Sciences·Little Rock, Arkansas
The Patient Services Associate provides both clerical and patient care support within the Psychiatric Research Institute inpatient units. Responsibilities include processing medical records for admissions and discharges, acting as a unit receptionist, and performing patient care tasks under the direction of an RN.
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Closing Date: 08/29/2026
Job Type: Temporary (Fixed Term)
Institution Name: University of Arkansas for Medical Sciences
The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity.
We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
UAMS offers amazing benefits and perks (available for benefits eligible positions only): Health: Medical, Dental and Vision plans available for qualifying staff and family Holiday, Vacation and Sick Leave Education discount for staff and dependents (undergraduate only) Retirement: Up to 10% matched contribution from UAMS Basic Life Insurance up to $50,000 Career Training and Educational Opportunities Merchant Discounts Concierge prescription delivery on the main campus when using UAMS pharmacy Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.
To apply for the position, please click the Apply link/button.
The University of Arkansas is an equal opportunity institution.
The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy.
Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S.
Department of Education Office for Civil Rights.
Persons must have proof of legal authority to work in the United States on the first day of employment.
All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu.
Department: ICE | BHSL PRN Clinical Staff
The Patient Services Associate (PSA) in the Psychiatric Research Institute (PRI) is a specifically trained member of the unit-based care team who provides both clerical and patient care support. The PSA works under the direct supervision of the Clinical Services Manager (CSM) and under the direction of the RN, performs tasks and duties for which they possess the competency that do not require a licensed practitioner.
High School Diploma, GED, or formal education equivalent 1 year of work experience in the Health Care field Excellent oral and written communication skills, ability to accept and follow written and verbal instructions, ability to communicate following Guest Care guidelines Successful completion of the UAMS PCT and PSC courses
In the clerical support role, duties include assisting with processing of medical records for patient admission and discharge and receptionist for the nursing unit. Employee must successfully complete a UAMS-sponsored conflict management training to identify, prevent, and mitigate disruptive behaviors using methods such as non-escalation, de-escalation, personal protection from physical assaults, and physical alternatives within six months of hire. PRI Inpatient Units include the General Adult Inpatient Unit, the Women’s Unit, the Child Diagnostic Unit, and the Interventional Hospital-Based Clinic. PHYSICAL REQUIREMENTS Stand: Frequently Sit: Occasionally Walk: Frequently Bend, crawl, crouch, kneel, stoop or reach overhead: Occasionally Lift and carry weight: 25 lbs Push and pull weight :25 lbs Use hands to touch, handle or feel: Frequently Talk: Continuously Hear: Continuously Taste or smell: Occasionally Read, concentrate, think analytically: Continuously Physical Environment : Inside Medical Facility Environment Noise Level : Moderate Visual Requirements: Color discrimination, Depth perception, Far visual acuity, Near visual acuity Hazards: Biological, Chemical, Dust, Electrical, Fumes/Gases/Odors, Radiation, Sharp objects/tools
Salary Information: Commensurate with education and experience
Required Documents: to Apply: List of three Professional References (name, email, business title), Resume
Please contact askrecruitment@uams.edu for any recruiting related questions.
All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS Please do not send to listed recruitment contact.
This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.
Benefits: Eligible: No
Market context
PRN patient support roles in Arkansas inpatient units are often sought by hospitals that need flexible coverage for direct patient care and unit support. This role is competitive because it requires a high school diploma or GED, at least one year of healthcare experience, and completion of UAMS PCT and PSC courses. Review the posted training and experience carefully, since the requirements and benefits here are AI-summarized from the original job description to save you research time.
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