Lehigh Valley Health Network·Macungie, Pennsylvania
This hybrid role integrates front-desk administrative duties, patient care, and diagnostic imaging expertise, serving as the initial point of contact to ensure high customer service and efficient patient flow. Duties include patient registration, clinical support, performing diagnostic imaging procedures while adhering to safety regulations, and maintaining accurate medical records.
Imagine a career at one of the nation's most advanced health networks.
Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work.
LVHN has been ranked among the "Best Hospitals" by U.S.
News & World Report for 23 consecutive years.
We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region.
Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety.
These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day.
Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.
Summary This position is a hybrid role that integrates front-desk administrative duties, patient care responsibilities, and diagnostic imaging expertise. This position serves as the initial point of contact for patients, ensuring a high level of customer service, efficient patient flow, and accurate diagnostic imaging. This role supports providers, clinical team, and administrative staff in patient registration, clinical support, and radiologic imaging while maintaining compliance with safety regulations and facilitating care delivery while upholding a high standard of customer service.
Job Duties
Coordinate and perform patient check-in/check-out, ensuring accurate registration and information collection. Verify insurance eligibility, collect payments (co-pays or self-pay fee), and process referrals. Schedule appointments while optimizing clinic workflow. Maintain electronic medical records (EMR), ensuring accuracy and compliance.
Measurement and collection of patient data including temperature, pulse, oxygenation saturation, respirations, blood pressure, height, weight, and in indicated pediatric patients, length, and head circumference. Ensure accurate documentation in the medical record.
Assist providers with the collection of patient information including reason for visit, chief complaint, health history, allergies and current medications for provider review.
Complete patient rooming process and implement standard operating procedures to expedite the care process and provide patient comfort. Identify patient risks and communicate them to the provider. Prepare and maintain exam rooms, ensuring proper sanitation and supply stocking.
Support patient procedures and assist with medical examinations.
Complete follow-up phone calls to all patients within two to three days post discharge.
Follow strict radiation safety protocols, including collimation, shielding, and exposure minimization. Maintain detailed records of performed procedures, diagnostic findings, and provider instructions. Provide clear instructions and reassurance to patients undergoing imaging, ensuring compliance and comfort.
Prepare, operate, and maintain radiologic imaging equipment and ensure the safety of the imaging environment. Perform diagnostic imaging procedures while ensuring accurate positioning, technique, and image clarity.
Behaves in a professional and empathetic manner to build trust, comfort, understanding and relationships with consumers and the secondary guest(s).
Maintaining all required logs includes but is not limited to quality control logs and stat cart checks.
Administer medications and vaccinations per provider orders and established protocols within their scope of practice.
Collect and prepare lab specimens and complete necessary requisitions.
• Associate’s Degree in Radiologic Technology.
Physical Demands Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.
Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.
Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.
https://youtu.be/GD67a9hIXUY [https://youtu.be/GD67a9hIXUY]
Lehigh Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes.
Address: 6451 Village Lane
Macungie - 6541 Village Lane
Sunday-Saturday 8: 00a-8:00p; variable with holiday and weekend rotation
1012-23108 LVPG-L Family Med ExpressCare - Macungie
require a Technical School Diploma and graduation from an accredited Radiologic Technologist program (AART), along with two years of diagnostic imaging experience in a healthcare setting. Candidates must possess strong medical/radiologic knowledge, technical proficiency in relevant software, and strict adherence to safety and compliance guidelines.
Market context
In Pennsylvania, allied health employers commonly look for diagnostic medical sonographers with an approved diploma or degree, current ARDMS certification, and the ability to work independently while coordinating with medical staff and patients. These roles can be competitive because employers want candidates who are both technically prepared and comfortable in patient-facing settings. Review the AI-summarized requirements and benefits here to save time, then confirm your certification status and prepare examples of independent clinical work before applying.
