Baylor Scott & White Health
Location
Plano, Texas
The Patient Care Technician - Health Unit Coordinator performs clerical duties and direct patient care tasks under the supervision of a licensed nurse, including collecting and recording patient data, monitoring vitals, and assisting patients with daily activities. Responsibilities also involve maintaining unit records, managing communication systems, stocking supplies, and ensuring a clean work environment.
Candidates must possess a High School Diploma or GED equivalent and have less than one year of experience. A requirement is obtaining Basic Life Support (BLS) certification within 30 days of hire or transfer, alongside strong verbal and written communication skills and the ability to maintain patient confidentiality.
Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include: Immediate eligibility for health and welfare benefits 401(k) savings plan with dollar-for-dollar match up to 5% Tuition Reimbursement PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level. Job Summary The Patient Care Technician - Health Unit Coordinator handles clerical and patient care tasks under a licensed nurse's supervision. Essential Functions of the Role Collects and records patient data, reporting information to nursing team members promptly. Obtains and records patient vital signs, height, weight, nutritional intake, and output. Performs blood glucose monitoring using finger-stick blood samples, test strips, and portable meters. Performs routine urinary catheter care. Collects and transports specimens, including urine, stool, and sputum, as requested. Helps patients with daily activities like hygiene, dressing, eating, and moving. Changes linen as needed. Answers patient call lights and requests quickly. May be assigned as a sitter for patients needing constant observation. Completes and maintains unit and patient records, files, forms, and documents. This includes admissions, surgeries, transfers, discharges, medical records, and physician call lists. Maintains a clean and organized work area for records, files, forms, and reference documents. Checks, updates, and maintains facility boards, pneumatic tube systems, and telemetry box reconciliation. Follows departmental policy, procedures, and guidelines. Prepares reports, purchase orders, projects, memos and letters using computer programs. Greets visitors and helps them as needed. Answers telephones and contacts the nursing team and medical staff using pagers, beepers, and cell phones. Tracks call light response time for the unit. Assigns phone and location devices to appropriate staff. Perform work area help duties as directed by the nurse or physician. Runs errands, picks up supplies and transports patients. Maintains inventory, requisitions and stocks work area supplies and equipment. May help with non-medical patient care duties, such as making coffee, transporting patients, and distributing ice, water and blankets. Clean patient bedside units and nursing areas not covered by general housekeeping. Clean equipment properly and distribute based on patient needs. Attends in-services, unit meetings and conferences. Key Success Factors Good communication skills, both verbally and in writing. Must be able to maintain confidentiality about patients. Must relate professionally and positively and work cooperatively with patients, families, and employees at all levels. Belonging Statement We believe that all people should feel welcomed, valued and supported.
EDUCATION - H.S. Diploma/GED Equivalent EXPERIENCE - Less than 1 Year of Experience CERTIFICATION/LICENSE/REGISTRATION Basic Life Support (BLS): BLS or BLS within 30 days of hire or transfer.