Mercyhealth Wisconsin and Illinois·Rockton, Illinois
The Care Coordinator performs comprehensive assessments in homes or facilities to determine service needs, administers required exams like MMSE and DON, and creates tailored care plans for participants and caregivers. They are responsible for authorizing services, coordinating referrals, completing necessary documentation like Medicaid applications, and ensuring services remain appropriate through timely follow-up and redeterminations.
The Case Manager/Care Coordinator helps older adults and their families access community resources and long-term care services by conducting in-home assessments, developing individualized care plans, coordinating services, and determining program eligibility. This role serves as an advocate for participants, monitors changing needs, assists with Medicaid and other benefit programs, and helps ensure clients receive the support needed to remain safe and independent.
Essential duties and responsibilities
Performs comprehensive assessments in the participant’s home or health care facility to assess need for community services. Determines eligibility for CCP, accurately administers and scores Mini Mental Status Exam (MMSE) and Determination of Need (DON) and collects needed financial information.
Creates a care plan to meet the needs of the participant and caregiver. Demonstrates ability to authorize CCP services and coordinate referrals to other benefits/services available to the participant.
Completes Choices for Care assessments for Nursing Home or Supportive Living Facility placement
Demonstrates knowledge of the various types of assessments, billing codes and documentation required.
Accurately completes Medicaid applications when indicated.
Advocates, intervenes and follows-up in a timely manner to ensure services remain in place and are appropriate to the changing needs of the participant. Documents and completes follow-up on critical events. Updates care plan and completes redeterminations as needed.
Meets established timelines for assessments and critical event follow-up.
Rotates weekend on-call duties as required by IDOA for weekend assessments.
Completes paperwork timely and accurately. Responds to participant/family inquires and phone calls in a timely manner.
Participates in departmental and all-agency staff meetings; offers constructive input to the group.
Completes annual educational requirements for IDOA and Mercyhealth.
$19.14 - $30.63
Mercyhealth is an Equal Opportunity Employer [https://www.mercyhealthsystem.org/careers/]. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected veteran status.
Click here [https://www.mercyhealthsystem.org/join-our-team/benefits/] for more details regarding Mercyhealth Careers Benefit Information.
At Mercyhealth, we don’t simply hire people, we empower employee-partners who are passionate about making lives better. As an integrated health system, we deliver exceptional, coordinated across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin.
Market context
In Illinois, administration roles tied to women’s health imaging are often competitive because employers look for candidates with RDMS/RVT certification, formal ultrasound training from an AMA-approved school, and experience in women’s health. These openings can draw interest from candidates who can support patient flow, documentation, and coordination in busy clinical settings. Review the AI-summarized requirements and benefits here to quickly compare fit against the original job description and save research time before applying.
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