Oak Hill/Gilead·Middletown, Connecticut
The Case Manager provides clinical case management services, advocacy, education, and support for adults with major mental illness and co-occurring substance use disorders in a residential program. This role involves executing all phases of clinical services, including intake, assessment, treatment planning, and timely completion of required documentation.
Established in 1968, Gilead has over 50 years of experience providing the highest quality services that support each person’s recovery from mental health or substance use challenges in their lives. Gilead empowers personal growth, independence and recovery through improved mental health, physical well-being, and community integration. Gilead’s supportive and collaborative services are marked by excellence, compassion, innovation, and integrity. Gilead Community Services is seeking an attentive and recovery-oriented Case Manager to join our multi-disciplinary residential program staff.
The Case Manager for Gilead’s Middletown area adult residential program works Su, M, T, Th 3p-11p, W 1p-9p (40 hours per week) providing case management, advocacy, educational, and supportive services in a program serving adults with major mental illness and co-occurring substance use disorders. The individual in this role carries out all phases of clinical services including intake, engagement, assessment, treatment planning, case management, referral, and discharge. This role also requires the timely completion of required documentation including assessments and other treatment planning. Minimum Requirements: Bachelor’s degree in a human service field; Master’s degree preferred One year of clinical experience Must maintain and provide proof of valid driver’s license and automobile insurance in good standing Reliable use of personal vehicle as needed Experience with co-occurring psychiatric and substance abuse disorders preferred
Generous paid vacation, sick, and personal time plus paid holidays Affordable, employer-sponsored medical and dental insurance (Gilead pays 88%) Employer-provided long-term disability and life insurance (Gilead pays 100%) Hands-on learning experience and supervision Scholarship, tuition reimbursement, and professional development opportunities Paid training, education, and certification as necessary (including CPR training) This is a union position and pays $20.38 per hour. The compensation also includes a $1,500/year stipend added to the base pay over 26 pay periods.
Providing clinical knowledge regarding severe and prolonged mental health and substance abuse disorders through training and education. Providing recovery-oriented clinical case-management services with an emphasis on dignity and respect through intervention and support, inclusion of family and community, and supportive counseling. Providing rehabilitation option services for individuals in areas including nutrition, clothing, basic care skills, spirituality, financial management, etc. Monitoring positive outcome measures and ensuring compliance through accurate and timely data reporting. Completing assessments, treatment planning documents, and other documentation electronically and on paper in a timely manner. Acting with compassion, integrity, and ethics. Original Posting Date: March 9, 2026 Gilead employees are held to standards and regulations set by the Department of Mental Health and Addiction Services (DMHAS) and other regulatory bodies. These standards are outlined in Gilead’s “Standards of Conduct” policy. It’s important that these standards and regulations are met through all duties performed, outcomes achieved, and conditions kept within the organization. We support equality for and advancement of all people, based on their qualifications and actions alone, without regard to color, gender, age, religion, national origin or disability. Our company is dedicated to fostering an inclusive environment. If you need a reasonable accommodation to participate in the job application or interview process, please reach out to total.rewards@oakhillct.org. We will make every effort to accommodate your needs in accordance with applicable laws and our commitment to accessibility and inclusion. An Equal Opportunity Employer.
A Bachelor's degree in a human service field is required, with a Master's degree preferred, alongside one year of clinical experience. Candidates must maintain a valid driver's license, automobile insurance, and reliable personal vehicle use as needed, with experience in co-occurring disorders being preferred.
Market context
Behavioral health positions in Connecticut often draw steady demand from community providers, schools, and outpatient programs serving clients with ongoing support needs. These roles can be competitive because employers commonly look for reliable scheduling, documentation skills, and practical requirements such as a high school diploma, a valid driver’s license, access to an insured vehicle, and completed clearances. Review the AI-summarized requirements and benefits here to save time, then confirm travel expectations and required verifications before applying.
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