GILEAD - Community Case Manager - Union

Established in 1968, Gilead has over 50 years of experience providing the highest quality services that support each person’s recovery from mental health or substance use challenges in their lives. Gilead empowers personal growth, independence and recovery through improved mental health, physical well-being, and community integration. Gilead’s supportive and collaborative services are marked by excellence, compassion, innovation, and integrity. Gilead Community Services is seeking an attentive and recovery-oriented Case Manager to join our multi-disciplinary residential program staff.

About the Position

The Case Manager for Gilead’s Middletown area adult residential program works Su, M, T, W, Th 3p-11p providing case management, advocacy, educational, and supportive services in a program serving adults with major mental illness and co-occurring substance use disorders. The individual in this role carries out all phases of clinical services including intake, engagement, assessment, treatment planning, case management, referral, and discharge. This role also requires the timely completion of required documentation including assessments and other treatment planning. Minimum Requirements: Bachelor’s degree in a human service field; Master’s degree preferred One year of clinical experience Must maintain and provide proof of valid driver’s license and automobile insurance in good standing Reliable use of personal vehicle as needed Experience with co-occurring psychiatric and substance abuse disorders preferred

Benefits

Generous paid vacation, sick, and personal time plus paid holidays Affordable, employer-sponsored medical and dental insurance (Gilead pays 88%) Employer-provided long-term disability and life insurance (Gilead pays 100%) Hands-on learning experience and supervision Scholarship, tuition reimbursement, and professional development opportunities Paid training, education, and certification as necessary (including CPR training) This is a union position and pays $17.51-20.69 per hour dependent on level of education. The compensation also includes a $1,500/year stipend added to the base pay over 26 pay periods.

Responsibilities

Providing clinical knowledge regarding severe and prolonged mental health and substance abuse disorders through training and education. Providing recovery-oriented clinical case-management services with an emphasis on dignity and respect through intervention and support, inclusion of family and community, and supportive counseling. Providing rehabilitation option services for individuals in areas including nutrition, clothing, basic care skills, spirituality, financial management, etc. Monitoring positive outcome measures and ensuring compliance through accurate and timely data reporting. Completing assessments, treatment planning documents, and other documentation electronically and on paper in a timely manner. Acting with compassion, integrity, and ethics. Original Posting Date: March 9, 2026 Gilead employees are held to standards and regulations set by the Department of Mental Health and Addiction Services (DMHAS) and other regulatory bodies. These standards are outlined in Gilead’s “Standards of Conduct” policy. It’s important that these standards and regulations are met through all duties performed, outcomes achieved, and conditions kept within the organization. We support equality for and advancement of all people, based on their qualifications and actions alone, without regard to color, gender, age, religion, national origin or disability. Our company is dedicated to fostering an inclusive environment. If you need a reasonable accommodation to participate in the job application or interview process, please reach out to total.rewards@oakhillct.org. We will make every effort to accommodate your needs in accordance with applicable laws and our commitment to accessibility and inclusion. An Equal Opportunity Employer.