UMass Memorial Health·Leominster, Massachusetts
The role involves providing patient care to meet personal needs and comfort under the direction of a licensed clinician, while also assisting other members of the healthcare team. Key duties include communicating patient observations to the RN, observing high-risk patients, participating in safety maintenance, and assisting patients with daily living activities.
ARE YOU AN INTERNAL CAREGIVER, STUDENT, OR CONTINGENT WORKER/AGENCY WORKER AT UMASS MEMORIAL HEALTH? CLICK HERE TO APPLY THROUGH YOUR WORKDAY ACCOUNT. [https://www.myworkday.com/ummh/d/inst/13102!CK5mGhIKBggDEMenAhIICgYI1A0Q_wE~*QIicexHeI1U~/cacheable-task/2998$46522.htmld#backheader=true]
$15.00 - $24.49
Please note that the final offer may vary within this range based on a candidate’s experience, skills, qualifications, and internal equity considerations.
Holidays - Every Other Holiday, Weekends - Every Other Weekend
Scheduled Hours: 3:00pm-11:30pm
2 - Evening Shift, 8 Hours (United States of America)
Hours: 24
24050 - 0150 NSG Float Pool
This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.
At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.
Under the direction of the appropriate licensed clinician, and in keeping with unit specific standards, provides patient care to meet the personal needs and comfort of patients; and assists members of the healthcare team. In order to become a PCT II a caregiver must meet the full competencies outlined by the Nursing Professional Practice.
As an integral member of the patient care team, serves both internal and external customers including patients, nurses, physicians and other colleagues who support the delivery of care and services.
Under the direction of the appropriate licensed clinician, and in keeping with unit specific standards, provides patient care to meet the personal needs and comfort of patients; and assists members of the healthcare team. In order to become a PCT II a caregiver must meet the full competencies outlined by the Nursing Professional Practice.
As an integral member of the patient care team, serves both internal and external customers including patients, nurses, physicians and other colleagues who support the delivery of care and services.
1. Provides clear, timely communication to the RN regarding observations and changes seen in patients. Examples, but not limited to changes in skin condition, vital signs, and/or mental status. 2. Provides constant observation of high-risk patients as assigned by the Resource Nurse or designee. 3. Participates in the development and maintenance of a safe environment. Works to utilize interventions to de-escalate patients and if unsuccessful participates in restraints in accordance with training and education as directed. 4. Assists patient with daily living activities such as personal hygiene, ambulating, meals and nourishment. 5. Assists in moving, lifting, positioning and transporting patients by utilizing proper safety techniques and body mechanics in all work-related activities.
II. Position Qualifications: PCT I
Required: 1. Minimum of a high school education or GED. 2. Basic Life Support certification within 30-days as a condition of employment.
Required: 1. Ability to read, write and communicate in English in a clear and concise manner. 2. Basic computer skills 3. Basic Medical Terminology knowledge. 4. Must be able to remain calm when under stress or in emergency situations
Position requires work indoors in a patient care environment. Hand dexterity, hearing and vision ability to take direction from a patient or provider, adjust equipment, observe and describe patient observations. Must be able to lift, up to 50 pounds. Work is of heavy demand, standing and walking most of the time with the possibility of pushing heavy equipment and bending frequently.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.
As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.
If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.
For PCT I, a minimum high school education or GED and Basic Life Support certification within 30 days are required, along with basic computer skills and medical terminology knowledge. PCT II requires demonstrated competency attainment as a PCT I (minimum 800 hours/6 months) or 6 months of prior direct patient care experience, in addition to strong interpersonal and problem-solving abilities.
Market context
Support-services roles in Massachusetts often draw steady interest because schools and healthcare settings need reliable staff who can keep daily operations running. These positions can be competitive when employers look for detail-oriented candidates who can stand and move for long periods, and prior animal experience may help in some settings. Review the AI-summarized requirements and benefits here to save time, then tailor your application to show dependable work habits and readiness for active duties.