Intake & Care Coordination

Benefits

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Training & development
• Health insurance

Make an Impact

You can help patients live their best life possible! Our patients come to ComForCare to receive top quality care but they stay because we are family. We believe that caring for patients is a work of heart. Each patient is treated with dignity and respect, we honor who our patients are and how they want to be treated. We are always present and engaged, and we hold ourselves to the highest standards of professionalism, compliance, and safety to ensure the best outcomes. Our goal is to delight, inspire, and have fun!

Reports directly to the Administrator and collaborates closely with the Director of Nursing.

What you will be doing

• Conduct patient intake and collect required clinical and demographic information; ensure accurate and timely documentation in the EMR
• Coordinate and schedule home health visits based on established plans of care and clinician availability.
• Serve as a friendly point of contact for patients, families, referral sources, and clinicians
• Verify insurance eligibility and authorizations in collaboration with billing and administrative teams
• Support nursing staff with care coordination and documentation tasks
• Communicate with physicians regarding verbal orders, clarifications, and plan of care updates per agency protocol.
• Track Start of Care (SOC), Recertifications, and Discharges and follow up on missing documentation or physician orders.
• Maintain clear communication between clients, families, case workers, and healthcare providers
• Assist with patient education and smooth transitions into home health services
• Monitor patient records and ensure compliance with agency policies, Medicare, and HIPAA guidelines
• Participate in team meetings, case conferences, and care coordination discussions
• Provide high-quality, compassionate support to patients, families, and staff

Why Join Us