Humana·Louisiana, Missouri
The role involves utilizing behavioral health knowledge to support the coordination, documentation, and communication related to medical services and benefit administration determinations. This professional coordinates and communicates with providers and members to facilitate optimal care and treatment based on clinical knowledge and interpretation of criteria and policies.
Become a part of our caring community and help us put health first The Licensed Behavioral Health Utilization Management Professional 2 utilizes behavioral health knowledge and skills to support the coordination, documentation, and communication of medical services and/or benefit administration determinations.
The Licensed Behavioral Health Utilization Management Professional 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.
This position requires residence in Louisiana.
The Licensed Behavioral Health Utilization Management Professional 2 uses clinical knowledge, communication skills, and independent critical thinking skills towards interpreting criteria, policies, and procedures to provide the best and most appropriate treatment, care or services for members.
Coordinates and communicates with providers, members, or other parties to facilitate optimal care and treatment.
Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas.
Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed.
Follows established guidelines/procedures.
Use your skills to make an impact Required Qualifications Candidates must meet one of the following licensure requirements with no history of disciplinary action: Licensed Registered Nurse (RN) – Multi-State Compact OR Master’s degree in a behavioral health–related field (Social Work, Counseling, Psychology) with a professional license from the state of Louisiana. (An additional independent Kentucky license is preferred).
Licensed Clinical Social Worker (LCSW) Licensed Master Social Worker (LMSW) Licensed Professional Counselor (LPC) Licensed Marriage and Family Therapist (LMFT) Licensed Addiction Counselor (LAC) Licensed Psychologist Candidates must meet ALL the following: 3+ years of post-degree clinical experience in direct patient care.
3+ years of Behavioral Health experience Proficient with MS Office, navigating multiple systems and platforms and general technical skills to troubleshoot and resolve within a remote environment
Behavioral Health UM experience, performing medical necessity reviews against criteria such as MCG, ASAM, InterQual. Managed Care, Medicaid. Health plan experience.
Schedule/Time Zone: Monday through Friday, 8:00 AM–5:00 PM Central Time. Flexibility required to accommodate an Eastern Time schedule, as well as occasional weekends and holidays, to meet business needs. Work Location & Work Style: This is a remote position; however, candidates must hold either: RN Multi-State Compact license, OR Master’s degree in behavioral health, with a professional license from the state of Louisiana. An additional independent Kentucky license is preferred. Work-at-Home (WAH) Internet Statement: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. Satellite, cellular and microwave connection can be used only if approved by leadership. Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Interview Format: As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. Language Assessment Statement: Any Humana employee who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government.
While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $65,000 - $88,600 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About us Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Candidates must hold specific behavioral health licensure (RN, LCSW, LMSW, LPC, LMFT, LAC, or Psychologist) and reside in Louisiana, meeting one of the specified licensure requirements with no disciplinary history. Additionally, 3+ years of post-degree clinical experience in direct patient care and 3+ years of Behavioral Health experience are required, along with proficiency in MS Office and navigating multiple systems.
Market context
Behavioral health roles in Missouri often draw steady demand, especially for licensed counselors who can support adults, children, and adolescents across varied care settings. These positions are competitive because employers typically want fully licensed LPCs with broad population experience, and benefits such as health, dental, vision, parental leave, and flexible schedules can influence candidate interest. Review the AI-summarized requirements and benefits here to save research time, then confirm your Missouri LPC status and highlight direct experience with all three age groups in your application.