St Anne's Family Services·Los Angeles, California
The Case Manager will provide intensive case management services in a residential setting to formerly homeless and chronically homeless families, including intake, assessment, goal setting, and benefit assistance. Responsibilities also involve documenting all tenant interactions in the HMIS and CHAMP databases and serving as the central coordinator for tenant service access.
Implement the Housing for Health Intensive Case Management Services (ICMS) Program Guide and apply the “Whatever It Take” philosophy to your work as an ICMS case manager. Ensure that clients are referred t and linked to needed services (i.e. medical care, mental health, substance abuse, food banks, transportation) Identify resources that a tenant needs to successfully navigate the housing process Develop, assist and facilitate weekly Life Skills and/or Informational groups that will provide tenants with support in thriving in the various Life Domains as well as their ability to maintain their housing. Provide and maintain weekly updates in CHAMP and Clarity (HMIS) by entering case notes and permanent housing updates Process housing applications and provide appropriate client outreach and engagement to achieve their housing and service goals. Qualifications Bachelor’s Degree in Behavioral Science and a minimum of one year of full-time experience working with homeless individuals or families, or equivalent work experience with this population OR High School Diploma with a minimum of two years of full-time experience working with homeless individuals or families, or equivalent experience with this population Must have experience working with participants with mental illness, chronic health issues, and substance use disorders. Bilingual in Spanish/English preferred. Must possess and maintain a valid California Driver’s License and a driving record acceptable to the agency’s insurance carrier. St. Anne's Family Services is an equal opportunity employer and encourages candidates from all backgrounds to apply!Qualifications
Candidates must possess either a Bachelor’s Degree in Behavioral Science with one year of experience working with homeless individuals/families, or a High School Diploma with two years of relevant experience. Experience working with participants facing mental illness, chronic health issues, and substance use disorders is required, along with a valid California Driver’s License.
Market context
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