Health Coach Specialist

Join the Heart of Caregiving

Health Coach Specialist!

Do you believe that home is where the heart (and the best care) is? We are looking for a high-energy, empathetic Health Coach to join our team and support our Structured Family Caregiving program.

In this role, you aren’t just a coach; you’re a champion for independence, dignity, and family-centered care. You’ll help patients stay in their own homes by supporting the incredible caregivers who look after them every day.

----------------------------------------

The Mission

You will be the bridge between our waiver members, their caregivers, and the clinical team. Whether you’re visiting a home to ensure safety or reviewing daily notes to spot where a caregiver needs extra support, you are the "eyes and ears" that ensure our clients thrive.

What You’ll Do • Be the Field Expert

• Visit homes to perform initial assessments and ensure a safe, cozy environment for our members.
• Coach &
• Connect: Build deep rapport with caregivers—guiding, educating, and supporting them through virtual and in-person check-ins.
• Problem-Solve
• Like a
• Pro: Partner with RNs and Case Managers to escalate concerns and find solutions for evolving health needs.
• Stay
• Organized: Keep everything running smoothly by tracking your magic in Salesforce.
• Travel &
• Flex: Work mostly from the comfort of your home, with periodic trips to our Connecticut offices to sync with the squad.

Who You Are • An Empathy Expert

• You have high EQ and a genuine passion for helping others.
• A
• Communication
• Rockstar: You can talk to anyone and explain complex things simply.
• A
• Tech-Savvy
• Multitasker: You’re comfortable navigating software (Salesforce fans, step to the front!) and love the fast-paced energy of a startup.
• A
• Critical
• Thinker: You don't just see a problem; you see the solution and the "why" behind it.
• A
• HIPAA
• Hero: You treat patient privacy with the utmost respect.