Indiana Regional Medical Center
Location
Indiana, Pennsylvania
The role involves cheerfully greeting and registering patients, processing necessary documentation, verifying insurance eligibility, and managing incoming communications like phone calls and messages. Key duties also include scheduling appointments, collecting payments, and maintaining organized office areas according to policy.
A high school diploma or equivalent is required, though two years of medical office or customer service experience is preferred, along with completion of a recognized medical secretarial program being desired. Candidates must possess basic knowledge of medical terms, office operations, and strict adherence to confidentiality laws like HIPAA.
Experience and Education. 2 years of medical office or customer service experience preferred. High school graduate or equivalent required. Completion of a recognized medical secretarial program preferred.
Medical practice, clerical equipment, operations and processes; must have basic understanding of medical terms and abbreviations; usage of computer systems; various medical forms, reports and processing methods; individuals working in front office must have a clear understanding of the confidentiality laws that govern the patient/physician relationship.
Make a great first impression and sustain it, answer multilane telephones, operate automated systems, computers and fax machines, uphold ICARE core values with every patient, every time; exhibit strong interpersonal skills, maintain cooperative relationships with staff members, patients, physicians and management; communicate clearly and concisely, exercise critical-thinking skills, maintain organized and accurate records, exercise team coordination skills, serve as patient advocate and maintain professional appearance by adhering to dress code policy.
The IRMC Physician Group is proud to maintain a great work-life balance & company culture, competitive salary & benefits, and career advancement opportunities.
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