Horizon Health Services·Buffalo, New York
The Case Worker conducts intake screenings to assess behavioral health needs and connects individuals to appropriate mental health and substance use treatment services. They also facilitate communication between providers, courts, and state agencies while maintaining accurate documentation and data records.
Are you seeking a rewarding and fulfilling career in the Mental Health and Addictions field?
Apply to be a Case Worker today!
What will your day look like?
At Horizon, you’ll enjoy a supportive, team-based work environment. Have a question? There’s always someone there to help! We offer a seamless onboarding experience that’ll ensure your success in your new role.
As a Case Worker at Horizon, you will…
Conduct intake screenings to assess behavioral health needs and determine appropriate referrals at various courts in the 8th district.
Connect individuals to mental health and substance use treatment services, including SPOA, FACT, and SOS teams.
Follow up with patients and providers to ensure engagement and address barriers to treatment.
Maintain a comprehensive guide of local behavioral health and social service resources.
Facilitate communication between providers, courts, and state agencies.
Educate participants on court processes and terminology.
Assist with access to basic needs such as shelter, food, and social services benefits.
Maintain accurate documentation and enter data into the OMH Diversion Center Navigator system.
Coordinate with OMH to address system challenges and develop innovative solutions.
Why choose Horizon to build your career?
At Horizon, we don’t just offer a workplace—we offer a community where you can thrive while making a meaningful impact in the lives of others. Recognized as a Best Place to Work in NYS for 18 consecutive years and one of America’s Best Workplaces, we take pride in fostering a culture where motivated teammates collaborate to make a difference, every day. Join us and experience the satisfaction of doing work that matters alongside people who share your passion!
that you’ll love…
Company Culture: At Horizon, we pride ourselves on cultivating an atmosphere of teamwork where all employees feel heard and valued.
Diversity & Inclusion: We are committed to equity, racial justice, and equal opportunity for all, and strive toward this goal through the work of our Diversity, Equity, Inclusion and Belonging department, frequent trainings, ongoing conversations, affinity groups, and more.
Trainings, Trainings, and More Trainings: We have an entire team dedicated to your personal development and professional growth.
Team Building, Connection, and Relationships: At Horizon, we’re more than co-workers, we’re a community. We support each other, celebrate our achievements and milestones together, and have fun together!
Retirement: We know you want to retire comfortably and we’re here to help! Horizon offers 401(k) AND profit-sharing programs to make sure you’re set for the future.
Student Loan Assistance: We help pay off our team members' student loans every month. One year after joining, you’ll have been able to pay off an extra $600!
Paid time off and paid holidays!
Horizon employees and their families (includes spouses and children up to age 30) are eligible for a 10% discount on their tuition through a partnership with Capella University.
What makes you a great candidate?
We can’t wait to learn more about you! Here are a few specifics of what you’ll need for the job:
Bachelor’s degree in social work, counseling, psychology, or a related behavioral health or human services field required.
One year of professional experience in mental health, criminal justice, substance use, or related human services required.
Strong knowledge of local behavioral health and criminal justice systems preferred.
Background in case management and care coordination is a plus.
00am - 5:00pm with the possibility of evenings. This schedule may vary depending on when appearances at court are needed.
This position requires regular travel between various court locations and Horizon facilities, while maintaining a designated home base at 77 Broadway St, Buffalo NY 14203.
Horizon is consistently evaluating our compensation and benefit packages to ensure we remain competitive. The range of pay for this position is $19.50 - $24.00. Starting pay may be impacted based on experience and education. Compensation adjustments are evaluated annually.
*Please note: this is a grant funded position*
This position entails eligibility for a sign-on bonus of up to $1,500 for your commitment to work within our Navigator Grant for at least one year. A change in scheduled hours or location of employment may impact eligibility of bonus.
Horizon is committed to fostering a respectful, inclusive environment where dignity, safety, and opportunity are core values. We uphold principles that support autonomy and authenticity, creating a culture of accountability and collaboration that prioritizes well-being, drives innovation, and expands opportunities for our employees, patients, and communities.
Horizon endorses public health measures including vaccinations. We encourage all applicants to be mindful of the fact that Horizon is a healthcare agency and may be subject to the federal government or NY mandates for mandatory vaccination for all employees in the near future.
This information is intended to provide a general overview of the position; it is not a full job description.
Candidates must possess a bachelor's degree in social work, counseling, psychology, or a related human services field. At least one year of professional experience in mental health, criminal justice, or substance use is required.
Market context
In New York, case worker openings often reflect steady demand in mental health, social services, and community support settings. These roles can be competitive because employers look for a relevant bachelor’s degree, at least one year of related professional experience, and comfort coordinating care across systems. Review the AI-summarized requirements and benefits here to save research time, then tailor your application to show direct experience in mental health, criminal justice, or substance use support.
