Medical Clinic Technician/Certified Medical Assistant

The Medical Clinic Technician (MCT) will be responsible for assisting the nurse in preparing patients and their charts for medication appointments. Responsibilities may include but are not limited to managing the flow of patients through the clinic, including obtaining vital signs and verifying medications, and assisting the nurse with various duties, including handling phone calls and patient questions. Travel between Bowen Health service locations may be required.

Duties/Responsibilities

• Below are the primary duties and essential functions of an employee in this position. While not all tasks may be performed by every employee in this role, all employees are expected to perform related tasks as needed. These essential functions must be performed with or without reasonable accommodation.
• Answer phone calls from patients and other parties as needed.
• Prepare charts for medical appointments.
• Assist with patient medication assistance processes as needed.
• Submit and track prior authorizations for medication and services.
• Manage the referral process.
• Obtain and accurately document vital signs during all medication appointments.
• Communicate changes in patient conditions to the appropriate team members.
• Collaborate with providers, nursing staff, and other healthcare professionals to provide coordinated patient care.
• Support clinic flow and efficiency to ensure smooth clinic operations and a high-quality patient experience.
• Track and log equipment maintenance.
• Other duties as assigned.

Physical Requirements

• Occupational
• Exposure
• Risk
• Classification: The normal work routine involves moderate exposure to blood, body fluids, or tissues.
• The normal work routine has a minimal ergonomic risk for repetitive motion impairment.
• The position may require a minimal amount of physical exertion (bending, lifting, twisting) in the work area.

Required Qualifications

• Education: High School Diploma or GED required.