Sr. Quality Associate (Remote)

For over five-decades, North Coast Medical (NCM) has established itself as a global leader in the Occupational, Physical and Hand Therapy markets. We design, manufacture and distribute a broad range of industry-leading product lines. NCM’s four functional divisions services the needs domestic healthcare providers, consumers, dealers and international distributors. We are still family-owned, and our founders’ original core values of providing opportunities for customers and employees alike remain.

Our team of diverse people, unwaveringly committed to excellence in product development, procurement, delivery and customer service. We value the talents and abilities our employees bring to this company and we believe they are an integral part of what makes us competitive and successful. We don’t just accept difference – we celebrate it, we support it and we thrive on it for the benefits of our employees, our products and our community. We are proud to be an equal opportunity workplace.

NCM offers

· Competitive salaries · Excellent benefits (e.g. Medical / Dental / Vision / Life Insurance, PTO, 401k Match, Employee Assistance Program) · And the opportunity to work from home North Coast Medical is looking for a Sr. Quality Associate. This position is remote and will report to the Quality & Regulatory Manager. See more details below!

Position Summary

Overview: The Senior Quality Associate supports the execution and coordination of Quality Management System activities under the direction of Quality leadership. This role performs administrative and technical support functions related to document control, training management, quality event tracking, supplier controls, continuous improvement systems, and data compilation within the electronic Quality Management System. The position will also independently manage low-risk quality events and complaint records and is expected to progressively develop technical competency in investigations, regulatory requirements, and risk-based decision making as experience and proficiency increase to ensure audit readiness, process effectiveness, and records integrity.

Hours: Full Time, Non-Exempt

Compensation

$26.50/hr-$30/hr

Essential Functions and Position Responsibilities

• Coordinate, track, and occasionally initiate routine quality events such as NCRs, deviations, and dispositions to support timely processing and closure.
• Assist with documentation, follow up on assigned action items, and ensure records are complete in accordance with established procedures. Accountable for adequacy of records.