The Medical Assistant is responsible for supporting patient care by accurately taking vital signs, gathering initial patient data, and promptly assisting providers with requested procedures like shots or lab work. Key duties also involve maintaining clinical areas, managing supplies, handling medical calls, and ensuring proper documentation for quality measures and lab processing.
Requirements summary
Candidates must possess a High School Diploma or equivalent, and either hold a CCMA or other required license, along with Healthcare Provider CPR certification within six months. While prior healthcare experience is preferred, the role mandates passing annual competencies and demonstrating proficiency in all clinical and laboratory procedures outlined.
high schoolprofessional certificateInstrument SterilizationPhlebotomyInventory MaintenanceVital Signs DocumentationInfection Control ComplianceRoom StockingAssisting ProviderQuality Measures DocumentationPatient Subjective Data GatheringClinical Medical Information ReviewMedical Telephone CallsProcedure Consent ObtainingNurse Line HandlingVaccine DocumentationEKG Quality AssuranceLab Requisition Printing
Job description
JOB SUMMARY The MA will support the mission of the Ozarks Community Health Center. Our mission is to provide greater access to quality, compassionate, and professional healthcare through our comprehensive health system and community partnerships.
Education & Training
High School Diploma or equivalent with on the job training and demonstration of competency
Must pass annual competencies
Licensure & Certifications
CCMA or other licensed professional required
Healthcare Provider CPR within 6 months of employment
HazMat Awareness (Extended) within 3 months, renewed annually
Experience
Health care experience preferred
Job Responsibilities
Takes vital signs and documents all information correctly.
Gathers and documents initial patient subjective date, reason for visit, and uses correct template for visit.
Reviews, corrects, and updates all clinical medical information.
Ask all pertinent questions for quality measures as required and documents correctly to ensure quality QI data.
Promptly assists provider in patient care as requested (shots, x-rays, lab)
All patient exam/procedure rooms are cleaning in compliance with OCHC Infection Control policy and in a timely manner.
Stocks rooms and pulls expired supplies.
Maintains inventory of supplies need for duties.
Receives and handles patients’ medical related telephone calls, relaying information to patients/ others as directed by provider, documenting in the medical record information relayed.
Obtains consent for procedures when rooming, sets out all supplies needed, returns to room for clean-up promptly.
Answers the nurse line promptly and handles nurse only visits quickly and documents/completes notes in a timely manner.
Vaccine/shots are documented properly according to protocol.
Maintains competency on vaccine/shots per protocols.
Monitors assigned providers task list and completes in a timely manner.
Uses correct procedures for sterilizing instruments and ensures sufficient supplies are available for procedures.
Makes good use of downtime by completing open tasks for other providers, clean work areas, stock rooms and pulls expired supplies and meds, works downtime list.
Ensures EKG quality by using protocol and confirm test results interface in patients chart and reports issues to Clinic Manager or RN Nurse Educator.
Review and understand policies/protocols and adheres to them.
Ensures lab requisition is printed, verifies patients name and date of birth, draws all requested lab using correct tubes and ensures test are completed within time allotted.
Ensures lab results interface with EMR.
Works the Lab worklist daily to ensure all labs are processed/resulted and check on ones that are not completed.
Is responsible for reporting urgent/critical lab results to the provider and patient follow up in a timely manner.
Follow the Laboratory’s P/P for specimen handling and processing, test analyses, reporting and maintaining records of patient test results.
Performs and maintains records that demonstrate that proficiency testing samples are tested in the same manner as patient samples.
Adhere to the Laboratory’s quality control policies, document all quality control activities, instrument and procedural calibrations and maintenance performed.
Follow the Laboratory’s established corrective action P/P whenever test systems are not within the Laboratory’s established acceptable levels of performance.
Completes all proficiency testing in lab to maintain the ability to work in OCHC’s labs.
Identifies problems that may adversely affect test performance or reporting of test results and corrects the problems or immediately notifies OCHC Laboratory personnel.
Document all corrective actions taken when test systems deviate from the Laboratory’s established performance specifications.
Reads and documents all temp logs in include; vaccine fridge/freezer, lab fridge and room temp.
Completes lab only visit in a timely manner with correct documentation including the ordering provider.
Completes x-rays according to the order and per over read protocol.
Ensures X-ray interface with chart.
Reviews x-rays on PAC’s machine and documents performed by.
