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UC

Senior DSP - Residential

Upstate Caring Partners·Utica, New York

Full Time·On Site·0-2 yrs·Posted 4 months ago
Practice for this role

About the role

The Senior DSP provides oversight to staff in a small residential setting, ensuring high-quality supportive services to maintain a safe, healthy, and welcoming environment for residents. This role includes mentoring new employees and assuming responsibility for daily shift operations, scheduling, and documentation in the absence of the Residence Manager.

The Senior DSP will provide oversight to staff working within a 12 person or less ICF or IRA and is responsible for:

Serve as a mentor for new employees and assist in on-site orientation and training.

Participate in agency activities under the supervision of the Program Manager.

Provides high quality supportive services to ensure that a safe, healthy and welcoming living environment is provided for residents.

In the absence of the Residence Manager, is responsible for oversight of daily shift operations, coordination of the scheduling of staff, completion of all records and reports pertaining to the shift they are leading.

Qualifications

  • Associates in Human Services preferred.
  • Minimum 1-year experience in a direct-support role.
  • Must have and maintain AMAP certification.
  • This position requires responsible and reliable individuals with good judgement.
  • This position is responsible for a significant amount of documentation related to the people we support and program operations.
  • Travel and transport is required. Must have and maintain a valid NYS Driver’s License and an acceptable driving record obtained through LENS.

Benefits

  • Our work environment provides the opportunity to grow and learn in a fast-paced atmosphere. We offer competitive benefits and salary to include a low-cost individual health insurance plan, dollar for dollar retirement match (up to 7%), life insurance, voluntary benefits and generous paid time off.
  • Comprehensive Health/Dental/Vision
  • Direct Deposit
  • Flexible Spending Account (FSA)
  • Retirement Plan 403(b)
  • Life Insurance
  • Voluntary Benefits
  • Employee Assistance Program (EAP)
  • Generous PTO Plans (Sick, Vacation and Employee Leave)
  • Tuition Reimbursement
  • Service Awards
  • Employee Appreciation Events
  • Employee Discounts

If you believe in empowering people, Upstate Caring Partners is an excellent place to start or grow your career.

To access a copy of the job description Click Here - Senior DSP [https://www.dropbox.com/scl/fi/yadakb85hkotuh8jkopsd/31038-Senior-DSP.doc?rlkey=l7ouub6zznppoyd5uaeq76kzd&dl=0]

Requirements

Candidates must possess a minimum of one year of experience in a direct-support role and maintain AMAP certification, requiring responsible judgment for documentation and program operations. A valid NYS Driver’s License with an acceptable driving record is mandatory as travel and transport are required.

  • associate degree
  • Documentation
  • Record Keeping
  • Driving
  • Mentoring
  • Reporting
  • Training
  • Staff Scheduling
  • Judgment
  • Supportive Services
  • Shift Oversight
  • On-site Orientation

Posting details

Employment type
Full Time
Work arrangement
On Site
Experience
0-2 yrs
Locations
Utica, New York; Chadwicks, New York
Posted
Mar 5, 2026
Application
Employer website
UC

Hiring organization

Upstate Caring Partners

Upstate Caring Partners is hiring in Utica, New York. It operates in non-profit organizations. Organization type: Nonprofit. Team size: 1,001-5,000 employees. This opening is listed as full_time.

Salary listed on 2 jobs
IndustryNon-profit Organizations
TypeNonprofit
Size1,001-5,000 employees
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Market context

Operations roles in New York remain steady

Operations roles in New York healthcare often stay in demand because organizations need reliable support for scheduling, records, and day-to-day workflow. Competition can be stronger for candidates who already know EHR systems and basic quality measures, and this posting also notes a high school diploma or GED, with an associate degree in HIM and practical experience considered. Review the AI-summarized requirements and benefits here to save time, then tailor your application to show practical systems experience and attention to detail.

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