Baytown Township, MinnesotaEagan, MinnesotaWoodbury, Minnesota
Quick overview
The Clinical Care Coordinator/Float Medical Assistant supports providers by performing various patient care and administrative duties, including preparing exam rooms, taking vital signs, rooming patients, and assisting with procedures like injections and ultrasounds. This role also involves managing clinical flow, handling documentation in the EHR, processing lab work, and coordinating scheduling and communication between providers and external parties.
Requirements summary
A High School Diploma/GED is required, along with a Certified Medical Assistant (CMA) certification, Licensed Practical Nurse (LPN), Athletic Trainer (ATC), or equivalent qualification. Candidates should ideally have 1-3 years of experience in a medical clinic setting, with prior experience in Phlebotomy and Lab work being preferred.
high schoolprofessional certificateTeamworkPatient CarePhlebotomyElectronic Health RecordsDressing ChangesAdministrative SupportAttendanceVenipunctureVital Signs MeasurementSchedule ManagementInjectionsMedical History RecordingLab DrawsSuture/Staple RemovalCPOELab Experience
Job description
The Clinical Care Coordinator/Float Medical Assistant performs a variety of patient care and administrative responsibilities to support patients and providers.
This is a full-time position between the hours of 7
30am and 5pm, Monday - Friday as needed for clinic or lab coverage out of our Woodbury, Eagan, and Stillwater clinics. Position will float between Rheumatology providers as required. Strong teamwork skills and excellent attendance are essential. Previous Clinic, Phlebotomy, and Lab experience is preferred.
Twin Cities Orthopedics is an operating division of Infinite Health Collaborative (i-Health), a group of local medical practices, owned and led by its physicians, on a mission to give patients more control over their healthcare.
Essential Functions
Prepare, stock, and clean exam room.
Prepare for clinic and surgeries, ensuring pertinent information is available in the chart for the physician prior to entering the patients’ room (i.e., MRI, CT, EMG and lab reports).
Measure vital signs, including weight, blood pressure, pulse temperature, and document all information in patient’s chart.
Room patients. Verify patient information by interviewing patient, recording medical history, confirming purpose of visit and updating chart history.
Maintain an efficient, organized clinical flow.
Gather and verify pertinent patient information, compile patient medical data
Assist with documentation of patient data into electronic health records system
Prep for injections, change dressings, apply durable medical equipment, and remove sutures/staples under provider direction
Ensure all related reports, labs and information is filed and available in patients’ medical records prior to their appointment.
Perform lab draws/prepare and label labs, perform venipunctures and finger sticks.
Maintain all logs and required checks (i.e., refrigerator temperatures, emergency medications, expired medications, oxygen, cold sterilization fluid change, etc.).
Provide direct assistance to physician with medical procedures such as ultrasounds, injections, PRP, MRI’s and other procedures as necessary.
Administer biologic and other medications.
Submit medication refill requests, help with prior authorizations and appeals.
Benefits
Employee Assistance Program
Medical
Dental
Vision
Tuition Reimbursement
401(k) With Profit Sharing
Car Rental Discounts
Lifetime Fitness Subsidy
Home Insurance Savings Programs
Auto Insurance Savings Programs
Pet Insurance Savings Programs
Triage phone calls, review results management, enter and create patent lab orders, process specimens and prepare for shipment daily
Assist with patient transfers
Ensure coding requirements are followed during entry of patient information
Act as a prescribing delegate to enter medical orders (i.e. medications, laboratory services, imaging studies and other auxiliary services into the computerized provider order entry (CPOE) into patient electronic records under the direct supervision of the provider
Manage the clinic schedules and communicate any scheduling issues with Lead or Supervisor in a timely manner
Schedule patient appointments, surgeries, MRI’s, bone scans, EMG’s, consults and any other tests ordered by the provider
Manage the physician’s schedule, including surgeries, clinics, meetings and any other pertinent items. Inform the appropriate staff with any changes to the physician’s schedule
Provide efficient, effective liaison between the physician and patients, hospitals, therapist, QRC’s, attorneys, insurance companies, employers, and other staff members
Contact insurance companies and worker’s compensation officials for authorizations for scheduled tests; provide accurate information to the prior authorization team
Inform “on call” surgeon of any inpatient cases that will require rounding during the weekend.
Triage phone calls from emergency/urgent patients
Relay, screen, and appropriately reply to all patient calls. Document all phone messages in the patient’s electronic chart
Coordinate ordering supplies and/or equipment for surgeries and/or clinics (i.e. prosthesis for surgery, lab coats for clinics).
Able to support multiple specialties
Any and all other duties as assigned
Education and Experience Requirements
High School Diploma/GED is required.
Certified Medical Assistant (CMA) certification, Licensed Practical Nurse (LPN), Athletic Trainer (ATC) or equivalent.
Medical Assistant Certification from an accredited school preferred.
1-3 years’ experience in a medical clinic setting or equivalent.
Phlebotomy experience preferred or willingness to become proficient.
Demonstrated ability or experience in patient flow management, medical assisting, and confidential management of patient health information.
Ability to multi-task to provide services to patients in a warm, professional manner.
Benefits
& Compensation:
Actual starting pay will vary based on education, skills, and experience.
Employees working 30+ hours per week (60 hours per pay period) are eligible for our Medical (w/Maternity Bundle), Dental & Vision plans, as well as Tuition Reimbursement.
All employees, regardless of hours, are eligible for 401(k) w/ Profit Sharing, Employee Assistance Program, Lifetime Fitness Subsidy, Car Rental discounts, Home, Auto, & Pet insurance savings programs & more.
Working Conditions
Frequently lift up to 50 pounds independently and occasionally up to 100 pounds with assistance.
Requires the ability to stand, walk, bend, and move continuously throughout the shift.
Must be able to frequently perform physical activities such as pushing, pulling, and reaching.
Visual acuity to read electronic and paper documents.
Auditory ability to participate in phone or video calls clearly.
Manual dexterity to operate standard office equipment (e.g., computer, phone, printer).
Setting
• Clinic
Essential Requirements
Ability to:
Comply with company policies, procedures, practices, and business ethics guidelines.
Comply with all applicable laws and regulations, (e.g. HIPAA, Stark, OSHA, employment laws, etc.)
Demonstrate prompt and reliable attendance.
Work at an efficient and productive pace, handle interruptions appropriately, and meet deadlines. Prioritize workload effectively.
Communicate respectfully and professionally in face-to-face, phone and email interactions. Apply principles of logical thinking to define problems, establish facts, and draw valid conclusions.
Notes
Revo/ i-Health is an Equal Opportunity Employer. We are committed to fostering an inclusive and accessible workplace. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential job functions. Applicants or employees who wish to request an accommodation may do so by emailing HR@RevoHealth.com. For more information, please review the Know Your Rights [https://www.eeoc.gov/poster] notice from the U.S. Equal Employment Opportunity Commission.
Please note: This job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not an exhaustive list of all duties, responsibilities, and qualifications required. Revo/ i-Health reserves the right to modify job duties or descriptions at any time, with or without notice, in accordance with applicable laws.
