The Home for Little Wanderers·Boston, Massachusetts
The Intensive Care Coordinator will facilitate the development and implementation of Individual Care Plans and safety plans for MassHealth youth with serious emotional disturbance, while acting as a liaison and advocate with collateral agencies and providers. Responsibilities include performing initial assessments, monitoring service delivery, maintaining provider relationships, and ensuring timely, quality documentation per MassHealth requirements.
When you join The Home for Little Wanderers, you join a team of professionals dedicated to creating better, brighter futures for kids.
For over 200 years, The Home for Little Wanderers has helped build stable lives and hopeful tomorrows for vulnerable children and their families. Our 25+ community-based and residential programs serve thousands of at-risk youths from birth to age 26. Many of these children have experienced abuse, neglect, trauma, or a disrupted family life. As the oldest child welfare agency in America, we provide them with safe surroundings, permanent loving relationships, and a secure path toward a better, brighter future.
The Boston area Community Service Agency (CSA) serves youth with Serious Emotional Disturbance (SED) who are enrolled in MassHealth Standard or CommonHealth and meet certain medical criteria. This program is part of the Massachusetts Children’s Behavioral Health Initiative (CBHI).
The Boston area CSA, located in Roslindale, seeks a Full-Time Intensive Care Coordinator to facilitate the development and implementation of an Individual Care Plan and risk management/safety plan for MassHealth youth with serious emotional disturbance.
How You Will Be Making A Difference
Acts as a liaison with collateral agencies and programs; establish and maintain relationships/services that support children and family growth. Act as an advocate for families; educate parents on advocating for themselves and their children.
Identifies and actively assist youth and families to obtain and monitor the delivery of available services including medical, educational, social, therapeutic, or other necessary services including formal and natural supports and community-based agencies, services, and organizations
Perform initial assessments and evaluations of new clients and families. Develops, implements, and monitors Individual Care Plans and Transition Plans.
Maintains working relationship with local providers of all services in order to facilitate referrals from these providers, including ESP/Mobile Crisis Intervention providers, to ensure care is properly coordinated
Continuously communicate with client, collaterals, and providers of supportive services. This may include extensive telephone contact and scheduling and attending case conference meetings. Facilitate communication between and among various providers.
Administer written assessments, summary reports, documentation, treatment planing, and safety planning to appropriate parties in a timely, well written manner. Submit reports, documentation and billing in a timely manner. Ensure that documentation meets utilization review and quality assurance standards.
Attend staff meetings. Present client material; consult with supervisor and team members on challenging and difficult client issues. Participate in regular individual and group supervision. Attend clinical training and safety practice training.
Documents significant client interactions per MassHealth requirements.
May be required to provide behavioral support
Participates in program activities, including but not limited to, staff and team meetings, training and development needs of the program, and primary on-call rotation
We are committed to excellence in diversity, equity, and inclusion, while simultaneously creating a culture that supports those values. We believe the differences we bring enhance our ability to provide exceptional service and care to diverse children, families, and communities. Moreover, diversity, equity, inclusion, and belonging align with our values and our mission to help vulnerable children and their families build permanent, positive change.
The pay range listed represents the company’s good faith estimate of the salary or wage range for this position at the time of posting, as required under applicable law. Actual compensation will be based on a variety of factors, including a candidate’s relevant experience, education, skills, and internal equity relative to other employees in similar roles. Candidates with less directly related experience may be placed toward the lower end of the range, while those with extensive or specialized experience may be placed toward the higher end. Market conditions and budget considerations may also influence final pay decisions.
Candidates must possess a Bachelor's degree in a mental health field such as social work or psychology, along with experience navigating child/family-serving systems and advocating within behavioral health systems. Maintaining certification in the Massachusetts CANS is mandatory for this role.
Market context
In Massachusetts, behavioral health employers often look for licensed or license-eligible clinicians with experience supporting at-risk youth and families, so demand tends to stay steady for candidates who can work across settings and age groups. These roles can be competitive because employers usually want a master’s degree, a clear licensure path, and practical experience; review the summarized requirements and benefits here, which are AI-summarized from the original job description to save research time, then confirm your licensure status and tailor your application to youth and family work.