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  3. Clinical Concierge Medical Assistant (MA-C) - Urgent Care
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Clinical Concierge Medical Assistant (MA-C) - Urgent Care

MultiCare Health System·Seattle, Washington

$25 - $35/hr·Full Time·On Site·2-5 yrs
·
Posted 8 days ago
Practice for this role

About the role

The Clinical Concierge Medical Assistant will expand their role by performing clinical tasks and coordinating patient care within the scope of the MA-C license, working closely with the team to ensure optimal health care outcomes and patient experiences. Responsibilities include collaborating with physicians and staff to ensure comprehensive outcomes, performing specialized clinical functions, and advocating for ethical and holistic patient care.

About Indigo Urgent Care

Indigo Urgent Care, a MultiCare Company, is the leading urgent care provider in the pacific northwest. With over 400,000 5-star reviews, Indigo is transforming health care through a truly people-centered approach to medicine. Our team is passionate about modernizing the health care experience by making it simpler, friendlier, and more accessible for all. With over 40 clinics across Washington and Idaho, and convenient virtual care services, Indigo delivers world-class health care when and where people need it most.

Join our team as a Clinical Concierge Medical Assistant with Indigo. This is a FLOAT position for our Central Region Urgent Care Clinics. Central Region: Covington, Maple Valley, Kent, Federal Way, Burien, Tukwila, and Seattle

FTE

  • 0.9
  • Shift:
  • Day
  • Schedule: 8am-8pm 3 x 12-hour shifts

At Indigo, we embrace innovation and value input from our providers and team members. As part of a not-for-profit regional health system, we focus on what matters most— caring for the patients in the communities we serve.

Unique Earning Potential, in addition to your base

Hourly Rate

  • $2.50/hour Indigo Premium on top of base rate for all hours worked
  • $1.75/hour X-Ray Certification Premium on top of base rate for all hours worked for employees who become trained and certified in X-Ray
  • $1.25/hour Weekend Differential for staff who work weekend shifts
  • Extra Shifts and Float incentives awarded when applicable
  • Monthly Indigo Incentive Program, with a payout rate of up to $300/month

What We Offer

Excellent, robust benefits including a variety of medical, dental, and vision coverage plans to fit your needs with generous employer-paid contribution, life insurance, and short- and long-term disability

Additional Total Rewards including a variety of retirement savings plans

Career growth focuses on leadership pathways, mentor/preceptor opportunities, and tuition reimbursement program (100% of tuition and fees or up to $5,250 for full-time employees/$2,500 for part-time employees per year)

Generous paid time off, including time off for extended illness and wellness program to support work/life balance, including dedicated mental health coaching and services

*Benefits eligibility may depend on role and location, some exceptions may apply

Position Summary

The Clinical Concierge Medical Assistant is an incredible opportunity to expand your role in health care through performing clinical tasks and coordinating patient care within the MA-C license scope. As a Clinical Concierge Medical Assistant, you will work in high-collaboration with your team to ensure the best possible health care outcomes and patient experiences. You will support the unit through excellent patient customer service and clinic management assistance

Responsibilities

  • You will collaborate with physicians, clinical staff, front office staff and clinic management to ensure comprehensive health care outcomes
  • You will perform a variety of functions within the clinic setting requiring specialized knowledge and integration of available standards, resources, and data
  • Advocate for ethical and holistic care promoting the autonomy, dignity, and health of patients from diverse ethnic and social backgrounds
  • You will create and provide a safe and supportive environment for patients

Requirements

Washington State Requirements

  • Washington State Medical Assistant-Certified (MA-C)
  • Washinton State Medical Assistant Interim Certification acceptable for up to one year from issue date or until MA-C is issued.
  • Current BLS Certification or may be obtained through an in-house training program, depending on assignment
  • Minimum one (1) year experience in physician's office or other medical facility preferred
  • Exceptions may be made for applicants currently in an externship or residency program with an active or pending WA DOH MA-R certification within 7 days of hire Washington State Medical Assistant-Certified (MA-C) license within 45 days of hire.

Idaho State Requirements

  • Current CMA certification by AAMA, NHA or NCCT
  • WA state MA-C license, or WA state MA-R license required with endorsed by Indigo within the first 30 days of employment
  • Current BLS Certification or may be obtained through an in-house training program, depending on assignment
  • Minimum one (1) year experience in physician's office or other medical facility preferred
  • Exceptions may be made for applicants currently in an externship or residency program with an active or pending WA DOH MA-R certification within 7 days of hire

A Better Way to Work in Health Care • Flexible schedule

Make a positive difference in your community and have time and energy to pursue your passions outside of work.

Team-based care model: Be part of a team that is dedicated to excellence - not only for our customers, but for each other. No patient panels.

Modern clinic environment: Technology-enabled clinics designed for today’s clinician and clinical staff.

Unique earning potential: Competitive compensation enhanced by volume incentives, customer experience bonuses, sign-on bonuses, tuition assistance, and more.

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off.

As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position.

The pay scale is $24.83 - $35.71 USD.

However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education.

If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.

Associated benefit information can be viewed here [https://jobs.multicare.org/pay-benefits/].

Benefits

  • Medical
  • Dental
  • Vision
  • Paid time off
  • Short-term disability
  • Long-term disability
  • Life insurance
  • Wellness program
  • Retirement savings plans
  • Tuition reimbursement program

Posting details

Employment type
Full Time
Work arrangement
On Site
Experience
2-5 yrs
Salary
$25 - $35/hr
Locations
Seattle, Washington; Renton, Washington; Federal Way, Washington; Kent, Washington; Burien, Washington
Posted
Jul 20, 2026
Application
Employer website
MH

Hiring organization

MultiCare Health System

MultiCare’s roots in the Pacific Northwest go back to 1882, with the founding of Tacoma’s first hospital. Since then, MultiCare has partnered with our communities across the Pacific Northwest to answer calls to health, offering trusted expertise and compassionate care close to...

Salary listed on 1,004 jobs
IndustryHospitals and Health Care
TypeNonprofit
Size10,001+ employees
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Market context

Washington urgent care MA-C roles stay competitive

In Washington, urgent care Clinical Concierge Medical Assistant roles are often in steady demand because clinics need certified support for fast-paced patient intake, rooming, and basic clinical tasks. These positions are competitive when you already hold a Washington MA-C license, current BLS, and recent medical office experience. Review the AI-summarized requirements and benefits here to save time, then confirm your certification status and tailor your application to urgent care workflow.

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