Medical Receptionist

Summary

• Join Our Team at Mercy Medical Center – Now Hiring a Medical Receptionist at Mercy's Overlea location!
• Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023–2025) and as one of America's Greatest Workplaces for Women in 2025.
• Additionally, we are proud to be a multi-time recipient of Forbes' America's Best Midsize Employers award, most recently in 2025.
• As a hospital founded by the Sisters of Mercy, we offer a supportive and empowering environment where dedicated medical professionals thrive.
• If you're passionate about making a meaningful impact through your work and contributing to a mission of compassionate care, we invite you to apply today and join our Mercy family.

Responsibilities

• The Medical Receptionist is responsible for greeting and registering patients when they enter the practice.
• They play a pivotal role in a positive patient experience, as they are the first person a patient will come in contact with when scheduling an appointment or arriving to the office.
• The Medical Receptionist is responsible for all front desk operations, which include, but are not limited to: Scheduling patients Answering phones Scanning medical records Triage patient phone calls for severity/importance Collection of insurance information and verification or benefits Charge entry and payment posting.
• Every employee is expected to support the goals and mission of Mercy Medical Center, in particular, the commitment to providing all patients easy access to high quality care, service and value.
• Mercy requires that all employees uphold its mission, including confidentiality of all patient and financial information and treating all patients with dignity and compassion.

Requirements

Education: High School Diploma or GED

Benefits

Eligibility is based on your scheduled FTE status and Job Category Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees 403(b) retirement plan with generous company match and “catch up” provision Paid Time Off (PTO) & company paid holidays Reimbursement for tuition, books and fees Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program Employer paid Short & Long Term Disability benefits for eligible employees Voluntary Benefits Discounts on auto & home insurance and Verizon plans Mercy’s Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy’s Mission and Values