Mercy Medical Center Mt Shasta·Mount Shasta, California
The Unit Coordinator acts as a vital caregiver and central hub, taking responsibility for patient care processes from newborn to geriatric while serving as the primary receptionist and secretary. Daily duties involve supporting safe patient care through multidisciplinary processes, coordinating unit activities, and efficiently managing information flow for the healthcare team.
Where You’ll Work Founded in 1938, Dignity Health - Mercy Medical Center Mt.
Shasta is a 25-bed, acute care, nonprofit hospital located in Mt.
Shasta, California.
Serving over 40,000 patients annually, the hospital offers a full complement of services including a Level III Trauma Center, heart care, cancer care, and a family birth center.
Additionally, Mercy Medical Center Mt.
Shasta, has been recognized as an LGBTQ+ Healthcare Equality High Performer by the Human Rights Campaign Foundation and a Joint Commission-certified Primary Stroke Center.
One Community.
One Mission.
One California Job Summary and Responsibilities As our Unit Coordinator, you will be a vital caregiver and the central hub, assuming responsibility for patient care processes from newborn to geriatric for a designated time frame.
You will directly contribute to safe, therapeutic patient care while serving as the primary receptionist and secretary.Every day you will support safe patient care through multidisciplinary processes and coordinating unit activities.
You will efficiently manage information flow and assist healthcare team members in delivering care across all patient age groups.To be successful in this role, you will demonstrate strong organizational and communication skills, a proactive approach to managing day-to-day operations, and a commitment to providing safe, therapeutic care while working effectively with the entire healthcare team.
Receives, organizes, and directs information that comes to the unit; answers the telephone and directs calls, records and relays messages, photocopies reports/information, files information, maintains and is accountable for the location, function, and cleaning of the telemetry units.
Interacts professionally and appropriately with visitors, families, and others.
Supports patient satisfaction goals and expectations.
Performs patient care under the direction of the RN which includes assisting with patient ADL routine, measurement of intake and output, mobility activities and obtaining vital signs.
Completes appropriate documentation which includes patient records, ensuring it is completed according to hospital policy.
Performs other clerical duties related to procedures such as admissions, discharge, transfer, organ donation, and death Requisitions supplies, equipment, maintenance and repair services.
Prepares related form.
Maintains Monitor Technician Certificate and able to competently perform telemetry monitoring.
Job Requirements Required Previous experience as a Unit Coordinator II/Tech or similar position in an acute care facility or Nursing assistant course and/or patient care experience Basic Life Support (BLS) through an American Heart Association Provider Score of 88% on Monitor Technician exam Competent to perform telemetry monitoring Monitor Certificate (to be obtained within 60 days of hire into the position) Preferred High School Graduate Nursing unit clerical experience
Candidates must demonstrate strong organizational and communication skills, a proactive approach to daily operations, and a commitment to safe, therapeutic care alongside the healthcare team. Required qualifications include previous experience as a Unit Coordinator II/Tech or similar role in an acute care facility, or completion of a Nursing Assistant course and/or patient care experience, along with a Basic Life Support (BLS) certification.
Market context
In California, Unit Coordinator II/Unit Tech roles are typically in steady demand because hospitals rely on organized unit support to keep patient flow, communication, and documentation moving. These positions are competitive when candidates bring prior acute care or similar experience, strong coordination skills, and a calm, proactive approach to safe, therapeutic teamwork. Review the AI-summarized requirements and benefits on this platform to save time, then tailor your application to highlight unit workflow, communication, and patient-safety experience.
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