Elwyn·Brookhaven, Pennsylvania
The Program Specialist will provide case management for individuals in Adult Day Programs, acting as a liaison between families, agencies, and personnel to implement and supervise the Individual Support Plan (ISP). Key duties involve completing required documentation, ensuring compliance with regulations, coordinating services, and communicating changes in individual needs to the support team.
Join a Team That Changes Lives For more than 170 years, Elwyn has been leading the way in supporting children, teens, and adults with autism, intellectual and developmental disabilities, and behavioral health challenges.
As a mission-driven nonprofit, we’re here to create real change – helping people lead meaningful, fulfilling lives.
Now, we’re looking for passionate team members to join us.
Here, your work will change lives – including your own.
You’ll make an impact every day, find purpose in what you do, and grow in a career that truly matters.
At Elwyn, we take care of you while you care for others.
We offer: Generous Paid Time Off Comprehensive Medical/Dental/Vision Benefit Packages Earned Wage Access/On-Demand Pay Paid On-the-Job Training Tuition Reimbursement Career Advancement Opportunities and Growth Flexible Schedules Retirement Savings Plan Join us and be a part of something bigger.
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Elwyn seeks a Program Specialist to provide case management for a group of individuals served in Adult Day Programs (ADS). Duties include acting as a liaison with families, agencies, and Elwyn personnel and participating as a team member to advocate for the individual, implement the Individual Support Plan (ISP) as written, communicate change in need for individuals, supervise the implementation of the ISP and secure needed services.
Complete required documentation including but not limited to monthly reports, quarterly reports, annual assessments, and incident reports and maintain individual records for the program as well as for support coordinators Ensure compliance with Department of Human Services, Chapter 2380, as follows by: coordinating and completing assessments and providing the assessment to team members participating in the development of the ISP, including annual updates and revisions of the ISP attending the ISP meetings fulfilling the role of plan lead, as applicable reviewing the ISP annual updates and revisions for content accuracy reporting content discrepancy to the Supports Coordinator (SC) or plan lead, as applicable, and plan team members implementing the ISP as written supervising, monitoring and evaluating services provided to the individual, as well as training staff of the ISP contents, which includes the support and supervision needs of the individual reviewing, signing and dating the monthly documentation of an individual’s participation and progress toward outcomes reporting a change related to the individual’s needs to the SC or plan lead, as applicable, and plan team members reviewing the ISP with the individual documenting the review of the ISP providing the documentation of the ISP review to the SC or plan lead, as applicable, and plan team members informing plan team members of the option to decline the ISP Review documentation recommending a revision to a service or outcome in the ISP coordinating the services provided to an individual coordinating the training of direct service workers in the content of health and safety needs relevant to each individual developing and implementing provider service Communicate with team members, agencies and community members on behalf of the individual in order to meet his/her needs and regulatory requirements Initiate contact with the support coordinator when needed to schedule an Individual Support Plan (ISP) meeting or when individual’s needs have changed, so that the change can be reflected in the individual’s record consistently Participate in the development of the ISP including annual updates and revisions providing content input for accuracy and reporting content discrepancy to the SC or plan lead, and plan team members as applicable Ensure the accuracy of the ISP and the implementation of the ISP as written Review the ISP with the individual to ensure understanding and document the review Review ISP with direct care staff to ensure understanding of the plan and that goals are being implemented correctly Provide informal counseling to individuals as needed concerning workplace issues Provide training to individuals and Elwyn staff members on required topics including but not limited to career path development, conflict resolution, how to handle workplace issues, self-advocacy, and work behaviors Provide back-up for other program staff as needed Participate in emergency response situations in accordance with established program protocol Perform cardiopulmonary resuscitation (CPR), and crisis intervention techniques using agency-trained protocols Perform other duties as assigned EDUCATION/EXPERIENCE/SKILLS REQUIREMENTS: Requires one of the following sets of education and experience: A master’s degree or above in Special Education, Psychology, Public Health, Rehabilitation, Social Work, Speech Pathology, Audiology, Occupational Therapy, Therapeutic Recreation or other human services field from an accredited college or university and 1 year of work experience working directly with persons with disabilities A bachelor’s degree in Special Education, Psychology, Public Health, Rehabilitation, Social Work, Speech Pathology, Audiology, Occupational Therapy, Therapeutic Recreation or other human services field from an accredited college or university and 2 years of work experience working directly with persons with disabilities An associate’s degree or 60 credit hours in Special Education, Psychology, Public Health, Rehabilitation, Social Work, Speech Pathology, Audiology, Occupational Therapy, Therapeutic Recreation or other human services field from an accredited college or university and 4 years of work experience working directly with persons with disabilities Case management skills preferred Excellent time management skills a must Knowledge of the program regulations (i.e. 2380) preferred Demonstrated ability to work effectively as part of a team Ability to perform CPR and crisis intervention techniques in accordance with agency trained protocol preferred Must possess excellent customer interaction, collaboration, presentation, and written and verbal communication skills Demonstrated intermediate experience with Microsoft Office applications, including Word, Excel, and Outlook. Must possess a current, valid driver's license in state of residence, have a minimum of two (2) years of driving experience within the United States, and have an acceptable driving record
Elwyn is an Equal Opportunity Employer. Elwyn does not discriminate on the basis of race, color, religion, creed, ancestry, pregnancy status, medical condition, gender, gender identity or expression, genetic information, sexual orientation or identity, age, national origin, citizenship, handicap status, marital or family status, mental or physical disability, perceived disability, military or veteran status, political activities or affiliations, or any other characteristic protected under applicable federal, state or local law, ordinance, or regulation. If you need a reasonable accommodation for any part of the employment process, please contact us by email at ADArequest@elwyn.org and let us know the nature of your request and your contact information. Know Your Rights: Workplace discrimination is illegal
Candidates must meet specific education and experience criteria, such as a Master's degree with 1 year of experience or a Bachelor's degree with 2 years of experience working directly with persons with disabilities in a human services field. Preferred skills include case management, knowledge of program regulations (2380), excellent time management, and proficiency in Microsoft Office applications, along with a valid driver's license.
Market context
In Pennsylvania, administration roles tied to clinical research often draw steady demand from hospitals, universities, and research sites that need coordinators who can keep studies organized and compliant. These roles are competitive because employers look for candidates with direct coordinator experience, strong Microsoft Office skills, and practical clinical abilities such as phlebotomy or a willingness to train quickly. Review the AI-summarized requirements and benefits here to save time, then confirm your experience matches the study setting and be ready to discuss how you handle documentation and participant coordination.