Service Coordinator, Pain & Spine Care Center Atlanta

• Overview Northside Hospital is award-winning, state-of-the-art, and continually growing.
• Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond.
• Discover all the possibilities of a career at Northside today.
• Environment and Culture Interventional Pain & Spine Care consists of four conveniently located clinics serving patients across multiple Northside Hospital Campuses.
• Our team fosters a collaborative, supportive and patient-centered environment, with a strong commitment to delivering exceptional care while promoting staff engagement and professional growth.
• This leadership role offers the opportunity to work alongside a dedicated team in a dynamic specialty setting, while maintaining work-life balance through a Monday-Friday schedule, daytime hours, weekends off and closed on most major holidays.

Responsibilities

This position coordinates the nursing activities between multiple service areas of a department. Provides care and/or service to neonates, pediatric, adolescent, adult, and geriatric patients. We are seeking a full-time Service Coordinator to provide operational leadership and oversight for Interventional Pain & Spine Care. Interventional Pain & Spine care is an outpatient, hospital-based clinic and procedural environment. This role supports the day-to-day operations and clinical workflows of three outpatient clinics located in Atlanta, Cherokee, and Forsyth. In addition, the coordinator will partner with the Northside Gwinnett leadership on system initiatives, operational standardization, and process improvement efforts across all locations. The Service Coordinator is a highly visible leadership position requiring a hands-on, supportive management style, with direct oversight of campus supervisors and the phone nurse team. Regular travel between Atlanta, Cherokee, and Forsyth is required to ensure operational consistency, team support, and clinical excellence. Key areas of responsibility include: Leadership and accountability for daily clinic operations Human resource management and Team Development Quality initiatives Service excellence Financial performance Community/marketing engagement. Why Work With Us Northside supports our employees’ professional and personal growth. We foster an environment that promotes work/life balance. We embrace diversity. We care about you. Continuing education, professional development, tuition assistance and loan forgiveness Supportive leadership team encouraging personal growth and development Mentoring, leadership level and staff level development programs Compassionate, dedicated, innovate team of professional staff. Strong collaboration with physicians and multidisciplinary care team Strong supporters of our community through education, volunteering, and service initiatives Strong focus on service excellence Seasoned clinicians Longevity within our team