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MH

CIS Homeless Outreach Case Manager - Behavioral Health

Mental Health Kokua·Kailua, Hawaii

$24 - $27/hr·Full Time·On Site·2-5 yrs·
Posted 21 days ago
Practice for this role

About the role

Conduct field-based outreach to engage adults experiencing homelessness and serious mental illness to connect them with housing and healthcare. Manage a caseload of up to 15 clients, coordinating referrals and maintaining documentation in HMIS.

Mental Health Kokua (MHK) is hiring a CIS Homeless Outreach Case Manager to join our West Hawaiʻi team in Kona. This field-based role focuses on engaging adults experiencing homelessness and serious mental illness and connecting them with housing, healthcare, and essential community services.

As a Case Manager, you will build relationships with individuals in the community, coordinate services with partner agencies, and help clients overcome barriers to stability and recovery. This role is ideal for someone who enjoys outreach work, problem-solving, and advocating for people who need support the most.

What You’ll Do (Responsibilities) • Client Engagement

  • Conduct field-based outreach to build trust with adults experiencing homelessness and serious mental illness
  • Caseload
  • Management: Maintain a caseload of up to 15 clients and meet with each client regularly to support service goals
  • Assessment &
  • Referrals: Assess needs and coordinate referrals for psychiatric, medical, and housing services
  • Service
  • Coordination: Assist clients with obtaining identification, benefits enrollment, and health plan registration
  • Care
  • Collaboration: Participate in case conferencing with Continuum of Care partners and service providers to support housing placement
  • Documentation &
  • Reporting: Complete assessments, service plans, progress notes, and reporting in accordance with program requirements
  • Data
  • Management: Enter and maintain client data in HMIS and other required systems
  • Insurance
  • Verification: Confirm insurance coverage and payer authorizations as required
  • Team
  • Participation: Attend supervision, trainings, and team meetings to ensure quality, person-centered services

CIS Homeless Outreach Case Manager Qualifications • Minimum

  • High school diploma or equivalent, plus 3 years of experience in human services, behavioral health, or social services
  • Preferred: Bachelor’s degree in Social Work, Psychology, Human Services, or related field; experience supporting individuals with co-occurring mental health and substance use challenges
  • Current TB clearance, CPR, and First Aid certification (or ability to obtain)
  • Valid Hawaiʻi driver’s license, vehicle insurance, safety inspection, and clean driving abstract
  • Must pass a criminal background check and drug screening
  • Able to lift up to 25 lbs and travel throughout for field outreach

Requirements

  • & Work Conditions
  • Field-based outreach work throughout West Hawaiʻi including Kailua-Kona, Holualoa, Honokōhau, Captain Cook, Kealakekua, Hōnaunau, and parts of Kohala
  • Flexible schedule may include non-traditional hours to effectively engage clients
  • Work involves driving, walking, and meeting clients in community settings

Benefits

  • of Joining Mental Health Kokua
  • Medical & Vision Insurance (UHA or Kaiser)
  • Dental Insurance (HDS)
  • Supplemental & Pet Insurance
  • 403(b) Retirement Plan
  • Identity Theft & Legal Protection
  • Paid Leave & Holiday Pay
  • Public Service Loan Forgiveness (PSLF) eligibility

Why Choose Mental Health Kokua?

At Mental Health Kokua, we believe in “Opportunities to Begin Again.” Our outreach teams meet people where they are—building trust, connecting individuals to care, and helping them move toward housing stability and recovery.

Be the connection to a new beginning and a place to heal. Apply today!

Posting details

Employment type
Full Time
Work arrangement
On Site
Experience
2-5 yrs
Salary
$24 - $27/hr
Location
Kailua, Hawaii
Posted
Jul 6, 2026
Application
Employer website
MH

Hiring organization

Mental Health Kokua

Our Business is Relationships. As with any business, goods and services are part of our business plan. At Mental Health Kokua our services include housing, case management, homeless outreach, psycho-social rehabilitation, psychiatry, and counseling. MHK was founded in 1973 as a...

Salary listed on 9 jobs
IndustryMental Health Care
TypeNonprofit
Size51-200 employees
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Market context

Behavioral health roles in Hawaii

Behavioral health roles in Hawaii often reflect steady demand across community, outpatient, and school-linked settings, with employers looking for candidates who can support clients with complex needs and collaborate across care teams. These roles can be competitive because schedules, caseloads, and local cost of living matter, and this posting’s requirements and benefits are AI-summarized from the original job description to save you research time. Review the credentialing details carefully and confirm how the listed medical, dental, vision, life insurance, and sick leave fit your needs before applying.

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