Rehabilitation Hospital·Hawaii
The primary role involves identifying individuals who meet program criteria for rehabilitation services and promoting REHAB’s programs and services. This position also requires performing duties related to potential patient identification, pre-admission assessment screening, and patient admission along the continuum of care.
osition Title: Community Liaison I
The REHAB Community Liaison I identifies and screens potential patients for admission to rehabilitation services, ensuring they meet program criteria and benefit from the services offered.
This role involves promoting and marketing REHAB's programs to healthcare professionals and the community.
Working under the Community Liaison Manager's direction, the position blends clinical expertise with roles as an educator, advocate, and collaborator.
Through these efforts, the Liaison facilitates seamless patient admissions and fosters relationships that support the rehabilitation continuum of care.
As a Community Liaison I, you will help to ensure that REHAB patients and their families receive caring and dedicated service at REHAB.
$40.00 per hour to $60.01 per hour
Actual wage is dependent on the applicant's relevant experience and qualifications for this position. The wage range for this position may be subject to change in the future depending on a variety of factors such as market conditions, business needs, legal developments, and other appropriate factors.
• Graduate from an accredited school of Nursing, Physical Therapy or Occupational Therapy, or Master’s Degree in Speech Language Pathology.
• Certified Case Manager.
• Experience in the rehabilitation of chronically or catastrophically ill or injured individuals
Our team models REHAB’s core values H.E.A.R.T. in daily actions.
Honesty – Speak and act with truth and respect.
Engagement – Embrace and commit to our mission, vision and values.
Aloha – Serve others with a spirit of kindness and compassion.
Resilience – Rebound and recover with a sense of urgency.
Teamwork – Work together for success.
Essential job functions
Responds promptly to referral inquiries, coordinating with referral sources to identify potential patients early in their recovery.
Conducts preadmission screening and clinical assessments through on-site reviews, EHR reviews or telephonic evaluations.
Recommends treatment options based on clinical assessments, patient needs, caregiver situations, and financial resources.
Facilitates referrals and admissions by providing necessary information and alternative placement suggestions for patients denied admission.
Serves as a liaison among the rehabilitation team, admissions team, patients, families and external sources to ensure cost-effective and outcome-focused plans.
Coordinates the transfer of patient care data and facilitates smooth transitions between referring facilities and rehabilitation settings.
Assists with precertification and payer negotiations, providing plans of care to secure approval for patient stays.
Prepares patients and families for admission by explaining programs, offering tours, and addressing questions about rehabilitation services.
Monitors and reports on admission trends, denial data, and referral source activity to improve service utilization.
Builds and maintains professional relationships with referral sources, identifying new opportunities and adapting to marketplace changes.
Promotes REHAB services and educates stakeholders about program benefits, services, and outcomes through professional representation and public relations.
Participates in professional development, staying updated on rehabilitation advancements and achieving annual educational goals.
Uses sound judgment and ensures patient safety.
Follows and adheres to all organizational and departmental policies and guidelines, code of conduct, and REHAB employee handbook.
Performs other duties as assigned.
Maintain a high level of proficiency in the following REHAB competencies.
Accountability: Communication and interpersonal/relationship building skills
Adaptability and Problem Solving, Decision Making
Organization and Project Management
Equipment, tools, work aids used
Office equipment, including telephone, computer and multifunction devices (MFDs). Google’s G Suite, report writer and database software.
Required qualifications include current licensure as a Registered Nurse, Physical Therapist, Occupational Therapist, or Speech Language Pathologist in Hawaii, along with a minimum of two years of clinical or related experience. Candidates must also possess excellent assessment, communication, and time management skills.
Market context
Operations openings in Hawaii often draw steady interest because employers need candidates who can keep day-to-day workflows reliable in a smaller, geographically isolated market. For this role, competition usually centers on meeting the technical credential requirements, including CAHEA/NAACLS histotechnology training, HT (ASCP) certification, and at least one year of high-complexity laboratory testing experience. Review the AI-summarized requirements and benefits here to save research time, then confirm your certification and experience details before applying.
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