Shields Health Solutions·Portage, Michigan
This role involves collaborating with clinic teams to deliver hands-on patient care, educating patients on pharmacy services, and assisting with specialty and retail prescriptions. Responsibilities also include managing refill reminders, resolving insurance issues, and supporting financial assistance for patients.
Join our Shields team today! Salary starting at $45,000.00 + $3k Sign-On Bonus!
Shields Health Solutions is redefining patient care through specialty pharmacy. We’re hiring a Pharmacy Liaison—a pharmacy technician who will work onsite in a hospital clinic or hospital office building to support patients with medication adherence and personalized pharmacy services.
Location: Kalamazoo, MI
Collaborate with clinic teams to deliver hands-on patient care.
Educate patients on pharmacy services and assist with specialty and retail prescriptions.
Conduct refill reminders, resolve insurance issues, and support financial assistance.
Maintain accurate documentation and contribute to process improvements.
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Solid computer skills are required, including proficiency in Microsoft Office tools (Outlook, Teams, Word, Excel, and PowerPoint) for communication, documentation, and data management, as well as, navigating the internet and web-based platforms. Data entry and computer skills will be evaluated through an assessment as part of the pre-employment process.
Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Shields Health Solutions is committed to providing an inclusive hiring experience; if you need assistance or accommodation during the application or interview process, please email talentacquisition@shieldsrx.com.
Candidates must be a state-registered Pharmacy Technician, with a CPhT certification being preferred, and possess a minimum of two years of experience as a pharmacy technician. A High School Diploma or GED is required, along with strong skills in communication, organization, and technology.
Market context
In Michigan, lead pharmacy technician openings are often competitive because employers look for state registration, prior pharmacy experience, and strong coordination skills in busy pharmacy settings. This role stands out for candidates who can combine technical accuracy with communication and technology skills, and the listed requirements and benefits here are AI-summarized from the original job description to save research time. If you are considering applying, confirm your registration and CPhT status, then tailor your resume to show leadership, organization, and patient-facing experience.
