Adventist Health·Napa, California
The primary role involves coordinating and scheduling surgeries and follow-up appointments as directed by physicians, while interacting with patients, physicians, and staff to provide timely information. Essential functions include scheduling surgeries, verifying insurance, managing authorizations, assessing OR availability, and preparing various operational reports and schedules.
Located in one of the most beautiful regions in the United States, St.
Helena Hospital was founded in 1878 and has a rich history of innovative medical care.
We are comprised of a 151-bed hospital, emergency department and medical offices with centers of excellence in specialty care, including Adventist Heart and Vascular Institute, Coon Joint Replacement Institute, Martin-O'Neil Cancer Center and Behavioral Health units.
In the heart of Napa Valley, St.
Helena is a charming place, and the quality of life is unsurpassed with outdoor adventure, rejuvenation at luxurious spas, popular restaurants, as well as perfect weekend getaways to San Francisco or the coast.
Job Summary: Coordinates and schedules surgeries and follow-up appointments, as designated by physicians.
Interacts with patients, physicians and staff to provide accurate, timely and responsive information within and outside clinics and facilities.
Job Requirements: Education and Work Experience: High School Education/GED or equivalent: Preferred Associate's/Technical Degree or equivalent combination of education/related experience: Preferred Licenses/Certifications: Medical Assistant certification: Preferred Cardiopulmonary Resuscitation (CPR) certification or Basic Life Support (BLS) certification from approved vendor per AH policy: Preferred Essential Functions: Schedules patients for surgery and completes appropriate paperwork for surgery facilities.
Verifies patient insurance coverage, determines whether surgical referrals or authorizations are needed and begins necessary processes.
Answers phone calls, takes referrals, receives messages and transfers calls, as appropriate.
Faxes medication lists to doctors and performs other faxing or file transmissions, as necessary.
Files, photocopies and scans client records.
Assesses operating room, staff, equipment and instrument availability before scheduling cases.
Ensures computer and office-equipment knowledge are maintained up to date.
Prepares daily reports and generates monthly statistical reports, in adherence with established procedures.
Schedules daily operating room (OR) use.
Schedules call sheets for appropriate areas and prepares pre-admission visit schedules.
Provides daily operating room schedules, call sheets and pre-admission visit schedules.
Works with appropriate departments to ensure accurate and timely information for patient billing.
Schedules nursing staff, receives referrals and assigns tasks to appropriate staff.
Schedules new nursing staff for one-on-one training with existing staff.
Performs other job-related duties as assigned.
Organizational Requirements: Adventist Health is committed to the safety and wellbeing of our associates and patients.
Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable.
Medical and religious exemptions may apply.
Adventist Health participates in E-Verify. Visit https://adventisthealth.org/careers/everify/ for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.
Adventist Health is a faith-based, nonprofit, integrated health system serving more than 100 communities on the West Coast and Hawaii with over 440 sites of care, including 27 acute care facilities. Founded on Adventist heritage and values, Adventist Health provides care in hospitals, clinics, home care, and hospice agencies in both rural and urban communities. Our compassionate and talented team of more than 38,000 includes employees, physicians, Medical Staff, and volunteers driven in pursuit of one mission: living God's love by inspiring health, wholeness and hope.
A High School Education/GED is preferred, with an Associate's/Technical Degree also being preferred. Preferred certifications include Medical Assistant certification and CPR or BLS certification.
Market context
In California, outpatient orthopedics roles like Surgery Scheduling Associate are often in demand because high patient volume and coordinated surgical workflows require reliable administrative support. This role is competitive for candidates who bring strong scheduling accuracy, familiarity with medical terminology, and preferred credentials such as Medical Assistant, CPR, or BLS certification. Review the AI-summarized requirements and benefits on this platform to save research time, then confirm your availability for a dayshift, full-time regular schedule before applying.
