ATW Health Solutions·Olympia Fields, Illinois
The Community Health Navigator connects individuals and families in Cook County with essential healthcare services, primarily focusing on Medicaid redetermination and enrollment support. This involves educating community members, assisting with form completion, and serving as a liaison between residents and Cook County Health services.
About ATW Health Solutions ATW Health Solutions is a mission-driven organization advancing equity, improving health outcomes, and strengthening systems through innovative, evidence-based strategies. We collaborate with healthcare providers, community organizations, and government agencies to address disparities and ensure the voices of underserved communities are heard and acted upon.
The Community Health Navigator plays a critical role in connecting individuals and families in Cook County with essential healthcare services, with a primary focus on Medicaid redetermination and enrollment. This role includes providing support at local events and community sites, offering one-on-one guidance, and helping community members navigate and access Cook County Health services.
This is a contractor role best suited for candidates who are community-oriented, passionate about health equity, and comfortable working independently in public settings. Ideal candidates are organized, adaptable, and able to communicate effectively across diverse populations.
Key Responsibilities Educate community members about Medicaid redetermination timelines and requirements Assist individuals in completing Medicaid redetermination forms and gathering required documentation Serve as a liaison between residents and Cook County Health services, including primary care, behavioral health, specialty care, and preventive services Provide in-person guidance to help community members navigate available resources Attend staff-supported outreach events across Cook County (including evenings and weekends) Build relationships with local partners, including churches, shelters, and grassroots organizations Distribute educational materials and provide enrollment support onsite Maintain accurate records of community interactions and service referrals using simple tracking tools Participate in team meetings, training sessions, and quality improvement efforts Follow standard event procedures, including basic check-in and follow-up communications as outlined during onboarding
Transportation and Attendance Requirements This is an in-person role that requires attendance at community events across Cook County Candidates must have reliable transportation to independently travel to assigned event sites
Technology Requirements Must bring a personal laptop to each event to access state-run enrollment websites Must have a smartphone for receiving email communications, scheduling updates, and accessing event details
Required: High school diploma or GED 1–2 years of experience in community outreach, healthcare navigation, enrollment assistance, or a related field Strong interpersonal and communication skills, with cultural humility Ability to work independently and represent the organization professionally in diverse settings Willingness to work evenings and weekends as needed Reliable transportation and ability to travel across Cook County
Lived experience or deep familiarity with the communities served Bilingual or multilingual skills (e.g., Spanish, Polish, Arabic) Familiarity with Medicaid/CHIP enrollment processes or safety-net healthcare settings Basic computer literacy and comfort using data entry systems
Compensation and Benefits $20/hour Paid twice monthly via invoice submission Contract position (no benefits provided) Opportunities for professional development and future project involvement
Candidates must possess a High School Diploma or GED and 1-2 years of experience in community outreach, healthcare navigation, or enrollment assistance. Essential requirements include strong interpersonal skills, cultural humility, the ability to work independently, and reliable transportation for travel across Cook County, including evenings and weekends.
Market context
In Illinois, community health navigator contract roles often reflect steady demand from clinics, nonprofits, and public health programs that need help connecting patients to services and coverage. These roles are competitive because employers look for candidates who can build trust quickly, communicate across cultures, and work independently while meeting outreach goals. Review the AI-summarized requirements and benefits on this platform to save time, and if you apply, be ready to show examples of enrollment assistance, community outreach, and reliable transportation.
