Frederick Health·Howard County, Maryland
The Medical Office Assistant performs office administration duties, including clerical and operational support for physicians and the practice, which may also involve limited clinical duties as assigned to assist daily clinic operations. Duties involve interacting with patients both in person and by phone, handling tasks like faxing, filing, verifying insurance, collecting copays, and conducting referrals.
The Medical Office Assistant (MOA) performs office administration duties to include clerical and operational support to the physicians and practice. This role may also perform limited clinical duties. The duties will be assigned as needed to assist with the clinic daily operations. Will perform duties while interacting with patients in person and over the phone, faxing, filing, verifying insurance, collecting copay's, and conducting referrals.
***On the job training is provided for this position***
Demonstrates effective communication and interpersonal skills towards patients of different age categories. Models sensitivity to patients, including effective telephone and verbal communication in emergency situations. Demonstrates effective good oral/writing skills. Must possess keyboard/computer skills. Frederick Health values and promotes a diverse workforce. Multi-lingual applicants are encouraged to apply. CPR certification required within 90 days of employment.
Experience with electronic medical records system and previous medical receptionist experience.
Caring for you as you care for the CommUNITY Frederick Health offers a comprehensive and affordable benefits package.
Health, Dental and Vision insurance are offered the 1st of the month after 30 days of employment to all employees hired to work at least 20 hours per week and offer multiple plans to best meet you and your family needs.
Life insurance, Short-Term Income Replacement and Long-Term Disability are employer paid for eligible employees.
Frederick Health offers a robust Paid Time Off program for eligible employees.
Our 403B retirement plan helps you save for your retirement and includes an employer match to eligible employees.
All employees have access to free financial planning sessions.
We also offer an educational assistance program to support your education goals as well as an employer paid Employee Assistance Program.
Pay is based on experience, skills and education. Exempt positions under the Fair Labor Standard Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on specialty if applicable. Non-Exempt positions may have shift differential and/or Overtime paid, if applicable.
Hourly Rate $18.09-$24.24
Candidates must demonstrate effective communication and interpersonal skills when dealing with patients of different age groups, showing sensitivity, especially in emergency situations via phone and verbally. Required skills include good oral/writing abilities and computer/keyboard proficiency, with CPR certification needed within 90 days of employment.
Market context
Medical office assistant roles in Maryland primary care are often driven by steady patient volume and the need for reliable front-office support. Competition can be strong because employers look for clear communication with patients of all ages, calm handling of urgent phone situations, and solid computer and writing skills. Review the AI-summarized requirements and benefits here to save time, then tailor your application to show patient-facing experience and keyboard proficiency.
