Bozeman Health·Bozeman, Montana
The Office Coordinator I primarily serves as the department receptionist, greeting visitors, answering phones, directing calls, and managing patient appointments. This role also involves performing various clerical duties such as copying, sorting, filing records, and operating standard office equipment.
The Office Coordinator I facilitates the efficient operation of the assigned department(s) by performing a variety of clerical and administrative tasks. Provides administrative support in a variety of functions to an individual, team, department, or other group in the organization. Responds to or routes routine inquiries from external or internal sources with standard correspondence or other messaging. Primary expectations include patient appointing, telephone triage, registration and other activities as defined.
In addition to the essential functions of the job listed below, employees must have on-time completion of all required education as assigned per DNV requirements, Bozeman Health policy, and other registry requirements.
Primarily serve as the receptionist for the office, greeting patients, visitors, or staff.
Answers phones, directs calls to appropriate individuals, and prepares messages.
Patient Appointing
Copies, sorts, and files records related to office activities, business transactions, and other matters.
Prints letters, memos, forms, and reports according to written or verbal instructions.
May sort incoming mail and delivers to appropriate department or individual; processes outgoing mail.
Performs clerical duties including typing, filing, and completion of simple forms.
Operates office machines including copiers, scanners, phone and voicemail systems, computers, and other standard office equipment.
May take on team lead roles to assist with office activities and functions to maintain efficiency and compliance with company policies.
Performs other related duties as assigned.
Knowledge, Skills, and Abilities
Demonstrates sound judgement, patience, and maintains a professional demeanor at all times.
Ability to work in a busy and stressful environment and manage multiple tasks during designated work shifts.
Strong interpersonal, verbal and written communication skills.
Ability to work varied shifts.
Computer applications, MS Office, EMR, internet applications and standard office equipment.
Detail oriented, organizational skills and the ability to prioritize.
Strong interpersonal and teamwork skills.
Schedule Requirements
This role requires regular and sustained attendance.
The position may necessitate working beyond a standard 40-hour workweek, including weekends and after-hours shifts.
On-call work may be required to respond promptly to organizational, patient, or employee needs.
Continuously (100% - 67% of the time), Repeatedly (66% - 33% of the time), Occasionally (32% - 4% of the time), Rarely (3% - 1% of the time), Never (0%).
The above statements are intended to describe the general nature and level of work being performed by people assigned to the job classification. They are not to be construed as a contract of any type nor an exhaustive list of all job duties performed by individuals so classified.
77353020 Pediatric Specialty Clinic (BHDH)
Market context
Administrative roles in Montana are often driven by ongoing staffing needs across schools and healthcare settings, where reliability, communication, and compliance matter. This category can be competitive because employers look for candidates who can manage confidential information, coordinate smoothly with teams, and meet certification or credential timelines. Review the AI-summarized requirements and benefits here to save research time, and confirm your ARRT, CPR, and HIPAA readiness before applying.
