Lehigh Valley Health Network·Bethlehem, Pennsylvania
The Medical Assistant functions as part of the clinical team, providing direct patient care under the supervision of licensed personnel, and assists with various administrative and clerical tasks. Key duties include preparing patients and equipment for procedures, collecting medical history and specimens, and managing front office support functions like scheduling and co-payment collection.
Imagine a career at one of the nation's most advanced health networks.
Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work.
LVHN has been ranked among the "Best Hospitals" by U.S.
News & World Report for 23 consecutive years.
We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region.
Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety.
These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day.
Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.
Summary Functions as part of the clinical team providing clinical care under the direction of an LPN, RN, or provider. Assists with administrative, clinical, and clerical duties which could include taking a patient's history and personal information, scheduling appointments, responding to patient communications, and rooming patients.
Job Duties
Prepares patient and equipment for exams/procedures and maintains exam rooms and clinical area.
Performs medical history collection and medication refill, per protocol.
Collects and prepares lab specimens/lab requisitions accurately and schedules and obtains authorizations for referrals and/or procedures.
Identifies actual or potential patient risks and communicates those risks to the licensed nurse or provider upon recognition.
Adheres to clerical, clinical, and EMR workflows.
Performs clerical duties and provides front office support duties such as greeting and welcoming patients and providing excellent customer service both in-person and over the phone.
Collects co-payments, schedules appointments, updates missing patient demographics, obtains referrals and pre-certifications.
Uses patient centered care concepts in delivering care and performing related activities.
Physical Demands Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.
Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.
Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.
https://youtu.be/GD67a9hIXUY [https://youtu.be/GD67a9hIXUY]
Lehigh Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes.
Address: 325 W Broad St
Mon-Fri, 7: 30-5, variable shift
1012-30110 LVPG-L Internal Med - 325 W Broad St
The minimum requirement is a Specialized Diploma as a Medical Assistant, along with the ability to adapt to change and function both independently and collaboratively, possessing excellent computer skills including EMR proficiency. Preferred qualifications include an Associate’s Degree and various Medical Assistant certifications, with American Heart Association Basic Life Support required within 30 days.
Market context
Medical Assistant roles in Pennsylvania are commonly tied to outpatient clinics, physician offices, and other patient-facing settings, so demand is often steady where care teams need support with vitals, rooming, and basic clinical tasks. This role is competitive because employers typically want a high school diploma plus timely Medical Assistant and BLS certification after hire, with healthcare experience preferred. Review the AI-summarized requirements and benefits here to save time, then confirm your certification timeline and tailor your application to any prior clinical or administrative experience.