San Juan Regional Medical Center
Location
Farmington, New Mexico
The Medical Assistant acts as the liaison between the provider and the patient, meeting the medical needs of the patient while establishing strong working relationships with providers to facilitate excellent patient care. Responsibilities include consistently exceeding customer service expectations, performing clinical skills accurately, and demonstrating teamwork in every encounter.
Required qualifications include a High school diploma or GED, Certified Medical Assistant status, completion of a formal Medical Assistant Training Program or three years of MA experience, and BLS Certification within six months of hire. Candidates must also be able to perform accurately and quickly in a busy environment and adhere to all policies and procedures.
Preferred Qualifications: Prior experience in related clinical setting
Establishes strong working relationships with providers; while facilitating excellent patient care Consistently exceeds customer service expectations and communicates effectively Strong data entry and computer abilities in addition to proficiency; when performing department specific clinical skills Must be able to perform accurately and quickly in a busy, stressful environment, setting priorities as to duties Understands and follows policies and procedures Builds productive interpersonal relationships in every encounter and demonstrates teamwork Actively participates in the department Each employee is responsible for implementing SJRMC’s Service Standards into their daily work: Safety, Courtesy, Effectiveness, and Stewardship Other duties as assigned Physical Demands and Environmental Work Conditions: Accepts the risk of exposure to job-related illness and injury which may cause long-term health problems Must be able to see with corrective eyewear, hear clearly with assistance, and differentiate colors accurately (when required) Must be able to sit and walk frequently or for long periods of time Must be able to stand, bend, squat, climb, kneel, and twist routinely Constant use of the computer and keyboard Must be able to lift greater than 50 pounds and push 0-300 pounds (frequently) Special Demands: Sets limits when dealing with angry, hostile, or sometimes verbally or physically abusive patients and families; in an attempt to ensure a safe, respectful environment that will support the delivery of care Effectively copes and strives for balance when caring for acutely ill patients and families As you go about fulfilling this mission, your work habits and work relationships should embody SJRMC's values. These values are our culture, our identity as an organization. Sacred Trust, Personal Reverence, Thoughtful Anticipation, Team Accountability and Creative Vitality ask more of us than merely completing some list of tasks. Our values ask for a deeper level of commitment, and what is asked of us we freely give because we believe in our mission. To learn more, visit us at http://www.sanjuanregional.com.
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