Eisenhower Health·Rancho Mirage, California
Provides comprehensive psychosocial care and biopsychosocial assessments for patients across various age groups. Coordinates care transitions and connects patients with community resources to support behavioral health and social determinants of health.
Default Work Shift: Day (United States of America)
Hours: 0
$43.05 - $65.40
Shift Hours: 8 Hour employee
Department: Behavioral Health (Rancho Mirage)
Monitors and provides comprehensive psychosocial care in accordance with accepted standards of practice of the National Association of Social Workers (NASW) and established EMC policies and procedures.
Required: Master’s degree in Social Work
California Licensed Clinical Social Work (LCSW); Workplace Violence and Response Training Class will be completed during program orientation
Required: Two (2) years of clinical social work experience
Managed care, medical and behavioral health experience; experience in crisis intervention, oncology, and/or palliative care
Reports To: Manager or Director
Supervises: N/A
Ages of Patients: Pediatric, Adolescent, Adult, Geriatric
Blood Borne Pathogens: Minimal/ No Potential
Ability to build patient self-advocacy skills to promote personalized and effective treatment, Ability to deal concretely and psychologically with a variety of crises, Ability to exercise a high degree of initiative, judgment and discretion, Ability to listen, interact and communicate with a wide variety of cultural backgrounds and socioeconomic classes, Knowledge and ability to clearly define and document patient progress to support billable hours per ICD codes, Knowledge of area resources and ability to utilize internet for resource search, Knowledge of regulations, standards and legislation (local, state and federal) related to the continuum of care and patient transition, May require knowledge of Centers for Medicare and Medicaid Services (CMS) Health Equity Services and Social Determinants of Health (SDOH) activities, Problem solving skills to identify issues and formulate effective solutions, Self-motivated, self-starter; ability to organize efforts around helping clients have a positive experience, Strong critical thinking skills and ability to establish and carry out complex plans of care for key diagnoses, Well-developed biopsychosocial assessment and intervention skills, Written and verbal communication skills
1. Demonstrates compliance with Code of Conduct and compliance policies and takes action to resolve compliance questions or concerns and report suspected violations.
2. Conducts comprehensive biopsychosocial assessments to understand patient’s life story, needs, goals and preferences; including understanding cultural and linguistic factors, in the areas of behavioral health, substance use, abuse/neglect, financial, medical and other needs.
3. Facilitates behavioral change necessary for meeting diagnosis and treatment goals, including promoting patient motivation to participate in care and reach treatment goals.
4. Facilitates and provides tailored social and emotional support for the patient related to coping with problem(s) being addressed; may be required to counsel with patients/loved ones regarding end-of-life issues.
5. Helps the patient contextualize health education provided by the patient’s treatment team and educates the patient and/or caregiver on how to best participate in medical decision-making.
6. May be required to perform administration of SDOH survey tools and monitoring of related SDOH.
7. Conducts screenings to evaluate the needs of patients for behavioral health and support services.
8. Provides care management services for behavioral health conditions, including crisis intervention and short-term clinical counseling as necessary.
9. Sets personalized goals and creates action plans and conducts follow-up/on-going treatments as appropriate.
10. Builds patient self-advocacy skills in ways that are more likely to promote personalized and effective treatment of their problem(s) identified.
11. Coordinates with clinical, health education, community health and other team members in the provision of services to patients and care transitions.
12. Helps the patient arrange access to medical care; including securing medical or community-based appointments, identifying appropriate providers for care needs, identifying appropriate community-based resources for SDOH related to problem(s) identified during the initiating visit, and for accessing all clinical care services necessary.
13. Performs coordination of receipt of needed services from practitioners, providers and facilities, home and community based services and caregiver, if applicable.
14. Conducts coordination of care transitions between and among health care practitioners and settings, including referrals to other clinicians.
15. Conducts communication to and from practitioners, home and community-based services regarding the patient’s psychosocial needs, functional deficits, goals, and preferences.
16. Serves as a resource to interdisciplinary team concerning social issues.
17. May be required to serve as a field instructor for social work students; provide supervision hours for social workers seeking licensing; mentor to social work team.
18. Collaborates with interdisciplinary team to promote continuous process improvement, which results in efficiency, cost effectiveness, and the highest level of clinical excellence.
19. Calls in and writes APS, CPS and suspicious injury reports in collaboration with the interdisciplinary team when warranted.
20. Documentation will follow documentation standards and will demonstrate intervention that supports services provided; documents using facts only without attitude, judgment or opinions; includes all telephone calls made with person’s name and phone number.
21. May be required to assists in program development and implementation for support services programs (cancer lecture series, teleconferences, support groups, etc).
22. Performs other duties as assigned.
Requires a Master's degree in Social Work and a California Licensed Clinical Social Work (LCSW) certification. Candidates must have at least two years of clinical social work experience.
Market context
In California, behavioral-health roles tied to substance use disorder counseling and case management are typically supported by ongoing community and treatment-program demand. These positions are competitive because employers often look for a high school diploma, at least 2 years of SUD counseling or case management experience, and current Registered or Certified Drug and Alcohol Counselor status. Review the AI-summarized requirements and benefits here to quickly compare fit and note that professional development and paid continuing education are listed as benefits.