Kaiser Permanente·Alpharetta, Georgia
The role involves supporting providers and nurses during patient care by collecting clinical data, performing point-of-care testing, maintaining stocked exam rooms, and assisting with examinations and procedures. Responsibilities also include administering prescribed medications within scope, performing follow-up care, and scheduling subsequent appointments.
Within a team environment, provides support to providers and nurses during patient care encounters. Collects clinical information, completes point of care testing, ensures exam rooms are clean and stocked for patient visits, assists practitioners with examinations, treatment, or procedures, administers prescribed medications within scope, performs follow-up care per provider instructions, and schedules follow-up appointments as ordered. Resolves patient concerns promptly and maintains departmental quality Improvement standards.
Adheres to Kaiser Permanente policies and procedures, principles of responsibilities, and applicable local, state, and federal laws. Utilizes effective communication and interpersonal skills when interacting with patients and members of the healthcare team. Completes patient intake, including vital signs, height, weight, and hearing and vision screening, as indicated. Identifies care gaps and schedules care gap visits/procedures, as indicated. Prepares consent, school, and work forms for provider to review and sign. Ensures exam rooms are clean and stocked with essential supplies and equipment for patient visits/procedures. Completes point of care testing. Administers in-scope immunizations and medications, as ordered, and provides patients with the most recent Vaccine Information Statement (VIS). Assists practitioners with examinations, including positioning and draping the patient, passing instruments in a sterile manner, and assisting with minor procedures. Documents patient care and education in the electronic medical record. Actively participates in Unit Based Team (UBT) and staff meetings, department-specific education, and quality improvement initiatives. May perform other in-scope duties as assigned.
Preferred Qualifications: N/A
Candidates must possess a High School Diploma or GED and have a minimum of 1000 hours of back-office experience within the last year. Required credentials include a relevant Medical Assistant certification (such as AMT, NCCT, or AAMA) and current Basic Life Support certification.
Market context
In Georgia, support-services roles often see steady demand because care settings need dependable overnight coverage and reliable transportation. These jobs can be competitive when employers look for prior caregiving experience, even if it is not required, and when shift flexibility matters. Review the AI-summarized requirements and benefits on this page to save time, then confirm your driver’s license, transportation, and overnight availability before applying.